CiteSpace / Discussion / General Discussion: Toay I can not open CiteSpace v.5.7.R2

Miquel Angel Plaza - 2021-03-12

Dear Dr. Chen,
I have been working with v5.7.R2 these last two days, but this morning it doesn't works.
When I try to open file CiteSpaceV.jar I get this message three times

TIMEOUT. KEEP TRYING? YES/NO

I always accept YES, but the third time I get the message

5.7.R2 (64-bit) is invalidor expired

Is there any problem with CiteSpace?

I would appreciate your help
Thanks
Mquel Angel

Captura de pantalla 2021-03-12 a las 7.46.56.png

Captura de pantalla 2021-03-12 a las 7.47.22.png

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- Chaomei Chen - 2021-03-14
  
  A new version 5.7.R5W is available. The burst history visualization is back to normal. I expect this version will be stable for a while.
  
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  - Md. Mahiuddin Sabbir - 2021-03-15
    
    Hello Dr.,
    
    I have tried that version earlier and tried again after your post. However, no luck. Every time I try to install 5.7.R5W or any other earlier version, a window appears (please see the attachment). What should I do now? I am using win 7 (64 bit).
    
    I would appreciate your help.
    Thank you.
    
    Last edit: Md. Mahiuddin Sabbir 2021-03-15
    
    cite.JPG
    
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    - Chaomei Chen - 2021-03-15
      
      Have you tried to follow the two steps: remove the .citespace folder and launch CiteSpace?
      
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      - Md. Mahiuddin Sabbir - 2021-03-15
        
        Yes, I did.
        
        Last edit: Md. Mahiuddin Sabbir 2021-03-15
        
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      - Md. Mahiuddin Sabbir - 2021-03-15
        
        I followed that two steps every time I tried to install it. I even tried with different laptops and desktops. However, no luck.
        
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      - Md. Mahiuddin Sabbir - 2021-03-15
        
        Finally, I got rid of this problem by changing my internet connection. Instead of using wifi (that uses shared IP) connection, I am now using mobile data connection and it works fine.
        
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        Chaomei Chen - 2021-03-15
        
        Glad it works. Thanks for the feedback!
        
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Md. Mahiuddin Sabbir - 2021-03-12

Having same issues.

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Md. Mahiuddin Sabbir - 2021-03-13

Dear Dr. Chen,

Please help us here with 5.7.R2 version. Can't open or install it.

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Miquel Angel Plaza - 2021-03-15

Dear Dr. Chen,
I have installed 5.7.R5W and it works well for me now.

Is there any possibility to run an earlier version (as 5.7.R2) despite one have installed also the latest version (5.7.R5W)?

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- Md. Mahiuddin Sabbir - 2021-03-15
  
  I installed both version (5.7.R2 and 5.7.R5W) in separate PC. Both works fine, though I am not completely sure whether all parameters/outcomes are same across two versions.
  
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aqib - 2021-03-26

Dear Professor! I'm trying to install Cite-space since 2 days but this problem happen again again even i change my internet and try to install different laptops. I even tried with different laptops and desktops. However, no luck.

aqib.PNG

ct.jpg

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- Chaomei Chen - 2021-03-30
  
  The 2 images show different issues. aqib.png: the issue is with the network you were using, i.e. CiteSpace cannot verify your version. Try it again at different time or try different networks. ct.jpg: you made more progress than the first one, but some files are missing from the installation. You can follow the 2 step instructions.
  
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  - aqib - 2021-03-30
    
    I used another internet source for the installation of the new version. Now
    it's working fine. Thanks, Pro. Chen for your kind response.
    
    On Wed, 31 Mar 2021 at 6:41 AM, Chaomei Chen citespace@users.sourceforge.net wrote:
    
    The 2 images show different issues. aqib.png: the issue is with the
    network you were using, i.e. CiteSpace cannot verify your version. Try it
    again at different time or try different networks. ct.jpg: you made more
    progress than the first one, but some files are missing from the
    installation. You can follow the 2 step instructions.
    
    Toay I can not open CiteSpace v.5.7.R2
    https://sourceforge.net/p/citespace/discussion/general/thread/dc1145bf62/?limit=25#5e6a/6cd8
    
    Sent from sourceforge.net because you indicated interest in
    https://sourceforge.net/p/citespace/discussion/general/
    
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    alternate
    
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Md. Mahiuddin Sabbir - 2021-03-29

Dear Aqib,

I guess you are expecting a response from Dr. Chen.
However, as I encountered just the same issue, I can share my own experience. The procedure you have followed is probably okay. One more thing I noticed in my case is that CiteSpace was constantly being failed to install in the OS that already has some other statistical softwares (e.g. AMOS, SmartPLS).
However, I am just a beginner and my case might not hold true for you, but you can try it!

Thanks!

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Cocoa Wu - 2021-04-06

Dear Professor Chen,

Hi, I have the same problem. One of my students have the same problem. We couldn't open CiteSpace successfully even though we deleted .citespace file and restarted CiteSpace 5.7.R5. I also swithed to differnt Internet, it worked ocassionally but then failed again. I tested in differnt computers and it's very unstable.

Here are some issues we have:

Configure failed.

Version invalid, even we are using 5.7.R5.

No response at all.

I hope there is a solution for this problem.

Best,
Cocoa

Configure failed.PNG

Version invalid.PNG
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- Chaomei Chen - 2021-04-13
  
  I am investigating these issues. In the meantime, try it at a different time or with a different internet connection.
  
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Stephan De Spiegeleire - 2021-04-12

I am having problems as well - . Can you please

confirm that version 5.7.R5W is the most recent version (from 3/11/2021)

indicate what the 'authoritative' download-site now is? I thought you had switched to https://citespace.podia.com/, but I also see this 5.7.R5W version on sourceforge - under a folder that's called 5.7.R5 (so without the W)

explain why those of us running 5.7.R5W are getting the 'New version available', and what we are supposed to do about it?
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- Chaomei Chen - 2021-04-13
  
  5.7.R5W is a stable version. You can ignore newer versions for now. They are subject to changes at a possibly unpredictable pace, depending on my 'free' time. I will create a table to summarize new features in new versions.
  The authoritative download site is citespace.podia.com. Sourceforge is maintained to a lesser extent for those who are not aware of the new site. If you get into the folder you will see the file names also have the 'W'.
  
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yoke - 2021-06-18

it says "remove the folder c:\users....citespace". Where is this folder? i cannot find it

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yoke - 2021-06-19

i deleted the folder "c:\users....citespace" but this folder keeps reappearing. still cannot use

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yoke - 2021-06-19

"Configuration failed. you can still use citespace, but you need to rerun....
remove the folder....
restart..."

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Toay I can not open CiteSpace v.5.7.R2

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Toay I can not open CiteSpace v.5.7.R2

Toay I can not open CiteSpace v.5.7.R2

A widely used tool for visual exploration of scientific literature.

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Toay I can not open CiteSpace v.5.7.R2