ccmanager-users Mailing List for Callcenter manager for asterisk
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From: nik600 <ni...@gm...> - 2008-12-05 13:44:53
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have you set up correctly the ABSOLUTE_PATH in etc/settings.php ? On Fri, Dec 5, 2008 at 2:02 PM, Ifeoluwa Oyeneye <ife...@ya...> wrote: > I just deployed an asterisk installation for call center operations and then > I set out to find an open source call center manager to generate call center > reports, I was very happy to find ccmanager. After following the > instructions in the readme, lauching the index..php gives a blank page and > the apache error log show the following: > > [Fri Dec 05 01:56:27 2008] [notice] suEXEC mechanism enabled (wrapper: > /usr/sbin/suexec) > [Fri Dec 05 01:56:28 2008] [notice] Digest: generating secret for digest > authentication ... > [Fri Dec 05 01:56:28 2008] [notice] Digest: done > [Fri Dec 05 01:56:28 2008] [notice] mod_python: Creating 4 session mutexes > based on 256 max processes and 0 max threads. > [Fri Dec 05 01:56:28 2008] [notice] mod_python: using mutex_directory /tmp > [Fri Dec 05 01:56:28 2008] [notice] Apache/2.2.6 (Unix) DAV/2 PHP/5.2.4 > mod_python/3.3.1 Python/2.5.1 mod_ssl/2.2.6 OpenSSL/0.9.8b mod_perl/2.0.3 > Perl/v5.8.8 configured -- resuming normal operations > [Fri Dec 05 01:57:01 2008] [error] [client ] PHP Warning: > require_once(/var/www/html//lib/html/Html.class.php) [<a > href='function.require-once'>function.require-once</a>]: failed to open > stream: No such file or directory in > /var/www/html/ccmanager_0.5/lib/Utility.class.php on line 2 > [Fri Dec 05 01:57:01 2008] [error] [client ] PHP Fatal error: > require_once() [<a href='function.require'>function.require</a>]: Failed > opening required '/var/www/html//lib/html/Html.class.php' > (include_path='.:/usr/share/pear:/usr/share/php') in > /var/www/html/ccmanager_0.5/lib/Utility.class.php on line 2 > Any ideas? > > Thanks. > > Oyeneye Ifeoluwa > ife...@ya... > > ------------------------------------------------------------------------------ > SF.Net email is Sponsored by MIX09, March 18-20, 2009 in Las Vegas, Nevada. > The future of the web can't happen without you. Join us at MIX09 to help > pave the way to the Next Web now. Learn more and register at > http://ad.doubleclick.net/clk;208669438;13503038;i?http://2009.visitmix.com/ > _______________________________________________ > Ccmanager-users mailing list > Ccm...@li... > https://lists.sourceforge.net/lists/listinfo/ccmanager-users > > -- /*************/ nik600 http://www.kumbe.it |
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From: Ifeoluwa O. <ife...@ya...> - 2008-12-05 13:02:43
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I just deployed an asterisk installation for call center operations and then I set out to find an open source call center manager to generate call center reports, I was very happy to find ccmanager. After following the instructions in the readme, lauching the index.php gives a blank page and the apache error log show the following:
[Fri Dec 05 01:56:27 2008] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Dec 05 01:56:28 2008] [notice] Digest: generating secret for digest authentication ...
[Fri Dec 05 01:56:28 2008] [notice] Digest: done
[Fri Dec 05 01:56:28 2008] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Fri Dec 05 01:56:28 2008] [notice] mod_python: using mutex_directory /tmp
[Fri Dec 05 01:56:28 2008] [notice] Apache/2.2.6 (Unix) DAV/2 PHP/5.2.4 mod_python/3.3.1 Python/2.5.1 mod_ssl/2.2.6 OpenSSL/0.9.8b mod_perl/2.0.3 Perl/v5.8.8 configured -- resuming normal operations
[Fri Dec 05 01:57:01 2008] [error] [client ] PHP Warning: require_once(/var/www/html//lib/html/Html.class.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/html/ccmanager_0.5/lib/Utility.class.php on line 2
[Fri Dec 05 01:57:01 2008] [error] [client ] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/var/www/html//lib/html/Html.class.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/ccmanager_0.5/lib/Utility.class.php on line 2
Any ideas?
Thanks.
Oyeneye Ifeoluwa
ife...@ya...
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From: nik600 <ni...@gm...> - 2007-10-27 14:38:32
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CCMANAGER 0.5 released!! NOTE: this is a previous alpha release, maybe there is some customization to do on the settings files, i can't write a clear and complete howto at the moment I don't have released upgrades in the last months but the project is still alive i'm too busy at the moment, i'm following other projects to have some resources (both money and time) and then i can continue this project. Otherwise, i think that new upgrades will follow in the next months, if you have requests post it to the mailinglist on sourceforge I'm still looking to people that want to join this project, the new steps are: - integration with AJAX - project and implementation of an XML layer to manage n server (load balancing, logging and so...) from one ccmanager NEWS: the most important news is that ccmanager reports now supports both the native format that the new reportmaker format ( http://sourceforge.net/projects/reportmaker ) FEATURES: - users management - call generation (making a GET or POST request on a certain URL) - queue management (LOGIN / LOGOUT / QUEUE STATUS) - pickup a call from a queue even if the user isn't logged in the queue - outbound call in customizable context - queue stats import from queue_log - queue reports creation (using an open xml format and reportmaker format) - report export in - html - rtf - xls - pdf FEATURES OF REPORTMAKER reportmaker allows you to define a generic report in xml containing sections,graphs,tables,images. The data can be retrieved directly with sql query. The report can be exported in various formats (html,xml,rtf,pdf) CHANGELOG: 20/08/2007 - added the possibility to specify a different database directly in the report - added the project reportmaker for the report generation - mantained the compatibility with old ccmanager report style - fixed the css for calendar 11/07/2007 - added the file update_stats.php - changed the update method 16/03/2007 - fixed an error for the stats / update script (event ABANDON) - changed the date fromat from Y-m-d h:i:s to Y-m-d H:i:s - addedd the possibility to have multiple graphs on a report - added 6 new reports 14/03/2007 - added the module reports - integrated the module reports with the module stats - now you can generate your reports using an xml format 11/03/2007 - added the module stats - updated the file db.sql with sql instructions for the creation of queue_stats table - added the files view.sql bye -- /*************/ nik600 https://sourceforge.net/projects/ccmanager https://sourceforge.net/projects/reportmaker https://sourceforge.net/projects/nikstresser |
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From: nik600 <ni...@gm...> - 2007-03-16 15:06:28
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you only have to setup in setting.php the cdr database and other informations if you want to monitor the queeus status On 3/16/07, Jolly Recto <jol...@gm...> wrote: > How can we integrate this to the VICIDIAL? > > > > > On 3/16/07, nik600 <ni...@gm...> wrote: > > > > CHANGELOG > > > > > > - fixed an error for the stats / update script (event ABANDON) > > - changed the date fromat from Y-m-d h:i:s to Y-m-d H:i:s > > - addedd the possibility to have multiple graphs on a report > > - added 6 new reports > > > > -- > > /*************/ > > nik600 > > https://sourceforge.net/projects/ccmanager > > https://sourceforge.net/projects/nikstresser > > > > > ------------------------------------------------------------------------- > > Take Surveys. Earn Cash. Influence the Future of IT > > Join SourceForge.net's Techsay panel and you'll get the chance to share > your > > opinions on IT & business topics through brief surveys-and earn cash > > > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > > _______________________________________________ > > Ccmanager-users mailing list > > Ccm...@li... > > > https://lists.sourceforge.net/lists/listinfo/ccmanager-users > > > > -- /*************/ nik600 https://sourceforge.net/projects/ccmanager https://sourceforge.net/projects/nikstresser |
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From: nik600 <ni...@gm...> - 2007-03-16 14:38:09
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CHANGELOG - fixed an error for the stats / update script (event ABANDON) - changed the date fromat from Y-m-d h:i:s to Y-m-d H:i:s - addedd the possibility to have multiple graphs on a report - added 6 new reports -- /*************/ nik600 https://sourceforge.net/projects/ccmanager https://sourceforge.net/projects/nikstresser |
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From: nik600 h. <ni...@ho...> - 2007-03-16 07:52:00
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has anyone experienced problems during the installation? _________________________________________________________________ Hotmail 1 GB: ancora più spazio per i tuoi messaggi e foto! GRATIS! http://specials.it.msn.com/hotmail.aspx |
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From: nik600 <ni...@gm...> - 2007-03-15 20:06:18
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Hi i just want to let you know that is available a new release of ccmanager. I've added the possibility to import queue_log information in a mysql database and to generate reports using this information. The software is in a beta state and provides this functionality: - users management - call generation (making a GET or POST request on a certain URL) - queue management (LOGIN / LOGOUT / QUEUE STATUS) - pickup a call from a queue even if the user isn't logged in the queue - outbound call in customizable context - queue stats import from queue_log - queue reports creation (using an open xml format) Please note, i think that the xml definition of a report is very important, if many people share each other their reports there is the possibility to build a reports-repository, so the final user can use many reports and, if the user know what he is doing, he can customize the reports. I am looking for people to improve this project, any help would be appreciated. - developers (php / mysql / postgres / ajax ) - tester - graphics (div & css) Here there are some screenshots https://sourceforge.net/dbimage.php?id=115442 https://sourceforge.net/dbimage.php?id=115440 https://sourceforge.net/dbimage.php?id=114381 And here there is the sourceforge project. https://sourceforge.net/projects/ccmanager https://lists.sourceforge.net/lists/listinfo/ccmanager-users Thanks, nik -- /*************/ nik600 https://sourceforge.net/projects/ccmanager https://sourceforge.net/projects/nikstresser |
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From: nik600 <ni...@gm...> - 2007-03-15 13:25:44
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sorry for the noise, it is only a test. Bye nik |
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From: ram <tal...@gm...> - 2007-03-15 12:58:28
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From: nik600 <ni...@gm...> - 2007-03-15 07:47:22
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does it works? |
