I cannot open the Project Control Center, or Apply Buffers. Also my cc-Pulse views are not there.
This is symptomatic of a failed installation. Possible causes: 1) Lack of Administrative rights on the machine. To check for administrative rights, right click on the Start menu. The bottom entry should read "Explore All Users".
2) Anti-virus. We have seen three occasions where anti-virus software prevented the complete installation of cc-Pulse or cc-MPulse, leading to the above symptoms. To rectify, un-install, turn off any anti-virus, and re-install the Looking Glass software. Additional symptoms of the failed installation include failure to switch to tracking mode, and the following entry in the cc-Pulse log file:
"DTPicker: ID=35773 - A date was specified that does not fall within the MinDate and MaxDate properties. : Conf=Error"
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I cannot open the Project Control Center, or Apply Buffers. Also my cc-Pulse views are not there.
This is symptomatic of a failed installation. Possible causes: 1) Lack of Administrative rights on the machine. To check for administrative rights, right click on the Start menu. The bottom entry should read "Explore All Users".
2) Anti-virus. We have seen three occasions where anti-virus software prevented the complete installation of cc-Pulse or cc-MPulse, leading to the above symptoms. To rectify, un-install, turn off any anti-virus, and re-install the Looking Glass software. Additional symptoms of the failed installation include failure to switch to tracking mode, and the following entry in the cc-Pulse log file:
"DTPicker: ID=35773 - A date was specified that does not fall within the MinDate and MaxDate properties. : Conf=Error"