911 Call Tracker / News: Recent posts

911 Call Tracker beta 1 has released. 911 Call Tracker is already in use in a thirty-one position 911 center in a county north of Atlanta, Georgia. This particular 911 center has relied on 911 Call Tracker for the past three years. This particular 911 center has made significant improvements in :
1) 911 answer times
2) Number of abandoned calls
3) Calls ringing over 12 seconds
4) Calls ringing over 18 seconds
5) Administrative line answer times... read more