I started working on Cafepilot in 2006 and released the commercial version of the Server, Client and Service Request Monitor the same year.
Cafepilot was moderately successful.
I soon became consumed with another project, Z-Command (http://z-command.com) and did not have the time to support Cafepilot anymore. I decide to make Cafepilot free so I would not be obligated to support it. That only made it much more popular and even though I could not respond to them, support requests kept filling my inbox. That is, until Rhett Saunders suggested I made it open-source. Other users have asked for the source code but no-one suggested I made it open-source. Big difference.... read more