Need to create and test process:
- submit new ticket by email
- receive answer
- send request to developer group
- send response to requester
- close ticket
- keep tickets in history
- search tickets
Status: open Created: Sun Sep 22, 2013 02:50 PM UTC by FVN Alliance Inc Last Updated: Sun Sep 22, 2013 02:50 PM UTC Owner: FVN Alliance Inc
Need to create and test process:
- submit new ticket by email
- receive answer
- send request to developer group
- send response to requester
- close ticket
- keep tickets in history
- search tickets
ok - start to work on it
On Sun, Sep 22, 2013 at 10:50 AM, FVN Alliance Inc valerydonchenko@users.sf.net wrote:
--
Regards,
Valery Donchenko
CEO, FVN Alliance Inc.
(647) 288-0505 # 2 / fax (647) 288-0500 / direct (416) 607-6920
FVN: 1.001.001.9001 / SKYPE: officefvn
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