Why can't I see my accounts anymore?

General
Sandromeda
2014-04-29
2014-04-29
  • Sandromeda

    Sandromeda - 2014-04-29

    I've been using Buddi for a year, and it pretty much has all of my data. But since the past week, when I open it, I'm not able to see my accounts at all. I am unable to use it entirely. I am on Mountain Lion.

     
  • Wyatt

    Wyatt - 2014-04-29

    Hi there,

    The first thing to verify is that you are opening your data file. Buddi normally will remember the last used data file and auto-open it at startup, but some times it will not remember correctly. In this case, you need to go File -> Open and select the .buddi3 file as you would for a text document or something in another program.

    If you have confirmed that the right data file is being opened, the next thing to check is to verify that the data file is not corrupted. That is a bit more involved; feel free to email me using the link on http://buddi.digitalcave.ca/contact.jsp and we can work through this.

    We'll get you back in business!

    Cheers

     

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