#53 Uninstaller trouble

fre:ac 1.0.29

BonkEnc doesn't add its uninstaller to the Add/Remove Programs list, and manually running the uninstaller results in "This application has failed to start because smooth.dll was not found. Re-installing the application may fix this problem."

Now, it's understandable that the uninstaller doesn't receive a lot of attention- who would want to uninstall this great app? (I only was looking for that because I wondered whether I should uninstall the old version before installing the newest version.) But this seems like it'd be worth looking into.


  • Robert Kausch

    Robert Kausch - 2009-04-24

    The uninstaller should be started from the start menu.

    The executable is "uninstall/uninstall.exe" (in the "uninstall" subdirectory), but it needs to have the BonkEnc directory as its working dir.

    So you could also start it from the command line, going to the BonkEnc program directory and typing "uninstall\uninstall.exe".

    I will add an entry under "Add/Remove" later. That will fix this issue.

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    Anonymous - 2012-04-02

    Honestly I'm not savvy with program file structures or anything, but here's my crude fix - I simply copy and pasted the uninstall exe and xml document from the uninstall folder to the root freac folder, where smooth.dll is located. At this point the uninstall seems to run and successfully uninstall the program, leaving only the uninstall executable and xml file, at which point I simply deleted the freac folder from my program files.
    It feels very crude to do that, and if this could potentially harm some file structure or create a registry error or something, PLEASE comment to advise against this as such.

    • Anonymous - 2014-04-24

      Used your method. Great! Thanks.

  • Robert Kausch

    Robert Kausch - 2012-04-03

    @Derek: That procedure is fine. It won't leave any traces behind.

  • Robert Kausch

    Robert Kausch - 2013-09-09

    This problem will be fixed in the next release.

    Setting this to pending. It will be closed after the next release.

  • Robert Kausch

    Robert Kausch - 2013-09-09
    • status: open --> pending
    • Group: --> v1.0
  • Anonymous - 2014-04-03

    The copy and pasting of the exe and xml files explained above worked like a charm. Thanks!

  • Robert Kausch

    Robert Kausch - 2014-08-11

    This bug was fixed in fre:ac 1.0.22 released two weeks ago. Closing...

  • Robert Kausch

    Robert Kausch - 2014-08-11
    • status: pending --> closed


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