Re: [Bitpim-devel] 0.7 test1 notes

[Roger B. <ro...@ro...>]

> 1.  Several windows users got stuck initially because BitPim didn't auto
> detect their phone and they didn't know what to do.  I can add some
> notes to the help, but is there anything else that can be done help
> users here?  (On my XP system, the port browser shows COM1 and COM2, but
> my phone is know to windows as a modem on COM4.)

Currently on Windows it only lists serial ports, not modems.  I did
experiment with a one line change and the modems are detected as
well.  However the modem is the wrong thing to pick for the LG phones.

The correct fix will be:

  - In the listing of ports, add in a 'class' that shows if the
    port is a com port or a modem
  - In the code that selects the device, it should pay attention
    to the class

> 3.  While it is explained in the help that media are not supported for
> the Sanyo phones, that is not clear from the application itself.  A user
> tried to download wallpaper and ringtones from his 4900 and got a python
> error.  Is there a way I can pop up an error, or can the
> wallpaper/ringer items in the get and send be disabled when they are not
> supported.

My intention was to have the wallpaper/ringtone panes removed if the
currently selected phone didn't support it.  It is actually going to
be considerably easier to just disable them, and the relevant portion
of the get/send dialogs.  (I currently detest the get/send dialog
so if you want to make something better, please volunteer or make
a suggested screenshot).  The per phone profile will then contain
information about what features the phone/bitpim supports.

> I have not be able to get a more descriptive error report
> than that yet.

I have had a few of those :-)  I did update the help for support
and now just point people at that.

http://bitpim.sourceforge.net/testhelp/support.htm

> I have tried to encourage people to report the experience on
> bitpim-user, but I think without too much success.

Yup, I have the same problem.  I get very impressed by the non-LG
people who mail me at the SourceForge address as well as the
address from the vx4400 FAQ on my website.

These things just take time, and will correct themselves with
enough gentle persuasion.  I always make sure I deal with stuff
on the bitpim groups first, and give more detailed and helpful
answers there.  Often I refuse to answer stuff in personal email
unless they post to the lists.  (If I am going to use my time
to answer stuff, it is way more beneficial for all involved
that everyone sees the answers, and can comment on the original
question and issues).

I will make an effort to fix both 1 & 3 before the next test 
release (I would like to do them every two weeks or so).  
However I may be out of action for up to a week.  I am having
some "oral surgery" (it sounds really wierd to me) to correct
some British dentistry.

Roger