From: MBR <mb...@ar...> - 2009-02-08 20:50:10
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About a week ago I submitted stack traces of a crash in BitPim. Since then, there's been no indication that anyone's received what I sent. I do understand that everyone here is a volunteer. And I most certainly don't want to replicate the behavior of the sort of people described at http://www.bitpim.org/help "No support on bitpim-user", where it describes the offensive behavior of the people who became the reason nobody's willing to even try to help with serial port issues any more. Nevertheless, having submitted stack traces and received no acknowledgement that anyone got them has the feeling of sending them into a black hole. I'd be satisfied, even if the response was something like, "We got your bug report, but we don't have anyone available to look at it, and we have no idea whether or when we ever will." Of course, I'd be even happier if someone familiar with the code were actually available to look at the crash. Mark Rosenthal MBR wrote: > I just encountered an exception when trying to fetch the phonebook > from an LG VX-5400 using BitPim 1.0.6. I installed BitPim > 1.0.7.20081215 over the previous version and again encountered the > same exception. I've compared the stack traces and they seem to be > identical except for the hex addresses of the objects. > > I suspect the following information is unlikely to be relevant, but > I'm including it just in case: > > OS: Windows XP Pro, Service Pack 2 > Connection via Bluetooth > > I'm not set up to debug BitPim at the moment, and I haven't yet > learned Python. But if there are specific tests you want me to run > with this phone, just send me instructions and I'll be happy to do > what I can. > > Mark Rosenthal > mb...@ar... <mailto:mb...@ar...> > |