From: Shal F. <sh...@ve...> - 2009-09-29 09:04:38
Attachments:
Send PhoneBook Corrupted-Log.txt
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Ok, Having retrieved the contacts (PhoneBook) from the phone successfully, I exported it to a .csv file. This contained only the handful of contacts I'd entered manually so far. I then opened the .csv in Excel and manually merged in the contacts I'd transcribed out of my old phone. I also trimmed off the four extra digits BitPim prepended to the phone numbers. This fact now seems relevant. I then imported this new, larger, .csv into BitPim, and synced it back to the phone (this is, as it happens, exactly the operation for which I obtained BitPim). The sync appears to have gone normally, including the reboot of the phone at the end. See attached log file. That's where the good news ends. Any attempt to examine any contact in my phone causes the phone to reboot on the spot. Oops. I did find a clue by trying to call my wife: the number presented on the "Calling..." screen consisted of only the last six digits of her phone number. Oh... Ten minus four is six. So it seems that those "extra" four digits are actually needed. Since I removed them, the phone took the first four digits (area code plus one more) of the phone number and used them for whatever purpose. And that probably explains the reboot: indexed off the end of some table no doubt. Ok, so I tediously put the extra four digits back into the spreadsheet. Then imported it to BitPim, and synced with the phone once more. Partial joy. Now the contact list entries have all 10 digits, and can be used to dial and text message. But attempting to open the contact entry (say, to edit it, or to select a particular phone number to dial) causes the phone to reboot. So, something is still corrupt. I read the contact list from the phone again, and saved to another .csv file. That file is identical to the file I loaded into BitPim. So whatever went wrong, it is invariant in what can be seen through BitPim's import/export. Any clues what I should try next? I can't leave the phone in this condition for long, I'll have to find some way to clear out the corruption, even if it means deleting the contacts and reentering them one by one through the phone's keyboard. -- Shal 1.0.7.20090805-Test WinXP MCE 2002, Limited User LGUSBModemDriver_WHQL_Eng_Ver_4.8.1 Verizon LG-VX9200 (enV3) Straight USB A to microB cable |
From: Lowell <sha...@am...> - 2009-09-29 11:26:56
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Before you did all this, did you use backup assistant to backup your contacts? I was having some issues with BA on a new phone where the contact list did not download properly. The tech told me to use Bluetooth and try and send across a contact person that way. It worked. So we knew the phone would accept a new contact. He then told me to log into BA as a 'new-user' and download the contact list that way. Voila! The phone now had all the correct contacts. I use bitpim also with my enV3 but just for ringtones and music. I export the contact list to a zip file just in case I need it at a future date. I also use BA (free from VZN for those who have online accounts) exclusively. Good luck. -----Original Message----- From: Shal Farley [mailto:sh...@ve...] Sent: Tuesday, September 29, 2009 5:04 AM To: bit...@li... Subject: [BitPim-user] 1.0.7.20090805-Test vs LG enV3: Send PhoneBook to Phone corrupts Contacts Ok, Having retrieved the contacts (PhoneBook) from the phone successfully, I exported it to a .csv file. This contained only the handful of contacts I'd entered manually so far. I then opened the .csv in Excel and manually merged in the contacts I'd transcribed out of my old phone. I also trimmed off the four extra digits BitPim prepended to the phone numbers. This fact now seems relevant. I then imported this new, larger, .csv into BitPim, and synced it back to the phone (this is, as it happens, exactly the operation for which I obtained BitPim). The sync appears to have gone normally, including the reboot of the phone at the end. See attached log file. That's where the good news ends. Any attempt to examine any contact in my phone causes the phone to reboot on the spot. Oops. I did find a clue by trying to call my wife: the number presented on the "Calling..." screen consisted of only the last six digits of her phone number. Oh... Ten minus four is six. So it seems that those "extra" four digits are actually needed. Since I removed them, the phone took the first four digits (area code plus one more) of the phone number and used them for whatever purpose. And that probably explains the reboot: indexed off the end of some table no doubt. Ok, so I tediously put the extra four digits back into the spreadsheet. Then imported it to BitPim, and synced with the phone once more. Partial joy. Now the contact list entries have all 10 digits, and can be used to dial and text message. But attempting to open the contact entry (say, to edit it, or to select a particular phone number to dial) causes the phone to reboot. So, something is still corrupt. I read the contact list from the phone again, and saved to another .csv file. That file is identical to the file I loaded into BitPim. So whatever went wrong, it is invariant in what can be seen through BitPim's import/export. Any clues what I should try next? I can't leave the phone in this condition for long, I'll have to find some way to clear out the corruption, even if it means deleting the contacts and reentering them one by one through the phone's keyboard. -- Shal 1.0.7.20090805-Test WinXP MCE 2002, Limited User LGUSBModemDriver_WHQL_Eng_Ver_4.8.1 Verizon LG-VX9200 (enV3) Straight USB A to microB cable |
From: Shal F. <sh...@ve...> - 2009-09-29 17:29:30
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Lowell, >Before you did all this, did you use backup assistant to backup >your contacts? No. I haven't enabled data services and as a result can't use BA at all. I'm hoping BitPim is my work-around for this. The good news is that I'd only entered a half-dozen contacts by hand before doing this, so the amount of effort lost (or at risk) is minimal. >I use bitpim also with my enV3 but just for ringtones and >music. I've been able to sync my enV3 with Windows Media Player to put on music. Ringtones I've copied to the phone's microSD directly with a card reader. I haven't tried doing those through BitPim. -- Shal |
From: Lowell <sha...@am...> - 2009-09-29 22:21:33
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Shal, you don't need data services to use BA. Either get an online account (free) with VZN or download it for 1.99. You should download it either way and let it backup your contact list while you sleep. I would not download ringtones to my phone from VZN ever. It is easier to make them with iTunes and then transfer them to the microsd card in the sounds directory and use them as ringtones. Have never synched through windows media player so I don't know what that does. I transfer full songs to the microsd card music directory and the phone turns into a small ipod. It's great! I picked up a card reader at abc warehouse for 8 bucks. Once you transfer the ringtone to the sound directory of the microsd card, go to music and tones, my sounds, select a ringtone, select 'Set as', select Contact ID, and find the person. VOILA! You have now associated a ringtone with a person w/o downloading a ringtone or transferring a ringtone to the phone with BitPim. -----Original Message----- From: Shal Farley [mailto:sh...@ve...] Sent: Tuesday, September 29, 2009 1:16 PM To: bit...@li... Subject: Re: [BitPim-user] 1.0.7.20090805-Test vs LG enV3: Send PhoneBook to Phone corrupts Contacts Lowell, >Before you did all this, did you use backup assistant to backup >your contacts? No. I haven't enabled data services and as a result can't use BA at all. I'm hoping BitPim is my work-around for this. The good news is that I'd only entered a half-dozen contacts by hand before doing this, so the amount of effort lost (or at risk) is minimal. >I use bitpim also with my enV3 but just for ringtones and >music. I've been able to sync my enV3 with Windows Media Player to put on music. Ringtones I've copied to the phone's microSD directly with a card reader. I haven't tried doing those through BitPim. -- Shal ---------------------------------------------------------------------------- -- Come build with us! The BlackBerry® Developer Conference in SF, CA is the only developer event you need to attend this year. Jumpstart your developing skills, take BlackBerry mobile applications to market and stay ahead of the curve. Join us from November 9-12, 2009. Register now! http://p.sf.net/sfu/devconf _______________________________________________ BitPim-user mailing list Bit...@li... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm |
From: Shal F. <sh...@ve...> - 2009-09-30 04:51:15
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Lowell, >Shal, you don't need data services to use BA. Either get an online account >(free) with VZN or download it for 1.99. Then I'm very confused. I have a MyVerizon account, and read about BA as much as I could. All the instructions lead to downloading the application to the phone directly (over the air). I'm not paying the $5/mo for data services, and I've had the $2/MB option blocked on my phone, so the attempt to download BA to the phone fails at the first step: can't connect via Browse and Download. I went back into the Verizon store to ask about it and they asserted that even if I unblocked long enough to download BA, it would need to incur per megabyte charges (or unlimited plan) for its nightly backups too. So at that point I went looking for BitPim. >Have never synched through windows media player so I don't know >what that does. It is pretty easy, and it automatically converts the song from whatever format its in to an mp3 in the phone's native sample rate on the fly (possibly saving space on your microSD card). That results in artist and album folders, and even the album artwork, in the phone's My Music menu. Very slick indeed. With a caveat on the "whatever" -- I couldn't coax it into syncing my m4a files from iTunes, despite installing an add-in and codec that were supposed to fix that. I had to tell iTunes to convert them to .mpg first. Took a while to figure out that was what I needed to do, but iTunes help told me how once I knew what. -- Shal |
From: Lowell <sha...@am...> - 2009-09-30 10:52:45
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This is right off VZN'z website. I subscribe to the Nationwide plan so I am exempt. This is how I read it. Backup Assistant is only $1.99 per month, per line. If you register for My Verizon as the Account Owner, we'll waive the monthly charge for Backup Assistant.* (That's a $1.99 per month value for each line on your account!) Visit My Verizon for details. * Unless you subscribe to V CAST VPak, V CAST Mobile TV Select Package or Nationwide Premium Plan, downloading the Backup Assistant application will require approximately 1 MB of data. Data sent or received will be aggregated each month, rounded up to the next megabyte and billed at $1.99 per MB. -----Original Message----- From: Shal Farley [mailto:sh...@ve...] Sent: Wednesday, September 30, 2009 12:40 AM To: bit...@li... Subject: Re: [BitPim-user] 1.0.7.20090805-Test vs LG enV3: Send PhoneBook to Phone corrupts Contacts Lowell, >Shal, you don't need data services to use BA. Either get an online account >(free) with VZN or download it for 1.99. Then I'm very confused. I have a MyVerizon account, and read about BA as much as I could. All the instructions lead to downloading the application to the phone directly (over the air). I'm not paying the $5/mo for data services, and I've had the $2/MB option blocked on my phone, so the attempt to download BA to the phone fails at the first step: can't connect via Browse and Download. I went back into the Verizon store to ask about it and they asserted that even if I unblocked long enough to download BA, it would need to incur per megabyte charges (or unlimited plan) for its nightly backups too. So at that point I went looking for BitPim. >Have never synched through windows media player so I don't know >what that does. It is pretty easy, and it automatically converts the song from whatever format its in to an mp3 in the phone's native sample rate on the fly (possibly saving space on your microSD card). That results in artist and album folders, and even the album artwork, in the phone's My Music menu. Very slick indeed. With a caveat on the "whatever" -- I couldn't coax it into syncing my m4a files from iTunes, despite installing an add-in and codec that were supposed to fix that. I had to tell iTunes to convert them to .mpg first. Took a while to figure out that was what I needed to do, but iTunes help told me how once I knew what. -- Shal ---------------------------------------------------------------------------- -- Come build with us! The BlackBerry® Developer Conference in SF, CA is the only developer event you need to attend this year. Jumpstart your developing skills, take BlackBerry mobile applications to market and stay ahead of the curve. Join us from November 9-12, 2009. Register now! http://p.sf.net/sfu/devconf _______________________________________________ BitPim-user mailing list Bit...@li... Unsubscribe or change options at https://lists.sourceforge.net/lists/listinfo/bitpim-user There are several hundred people on this list. Please be courteous, on topic and follow the instructions before posting http://www.bitpim.org/help/support.htm |
From: Mark C. <co...@ls...> - 2009-09-29 20:32:03
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Shal, I guess that we have to wait until the next version to have some of these issues resolved. The last email I had said that they did not have this phone, so were working, I assume remotely, to add support. I want to use the "Street, City, State, Zip, Country" feature of this phone. Having entered a couple of these entries via the keyboard, I can confirm that the phone can transfer this information via Bluetooth, and the vcard feature from phone to phone, and from phone to computer. I purchased a small USB Bluetooth for my computer, and I have sent a single vcard via Bluetooth to my phone. I have been looking for a utility that will take a csv, or excel file and create the correct vcard format. Anyone know of a shareware/freeware utility for the PC to make the right format vcard file? Incase this will help you, here is the format for a vcard: BEGIN:VCARD VERSION:2.1 FN:Test Name N:Test Name EMAIL;TYPE=internet:em...@te... TEL;HOME:8471234567 TEL;CELL:8472345678 TEL;WORK:8473456789 TEL;FAX:8474567890 ADR;WORK:;;123 W. Anywhere Rd;City;Il;60678; END:VCARD There are a couple of threads on Howards Forum: This thread is located at: http://www.howardforums.com/showthread.php?t=1532654&goto=newpost |
From: Shal F. <sh...@ve...> - 2009-09-30 04:51:21
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Mark, >I guess that we have to wait until the next version to have some of >these issues resolved. Of course. I'm just hoping to provide enough information so that it can be the /next/ version, and not further down the line. ;-) >The last email I had said that they did not have this phone, so >were working, I assume remotely, to add support. Alas, I don't speak Python (and my plate is plenty full already) so I can't be more directly helpful. >I purchased a small USB Bluetooth for my computer, and I have sent a >single vcard via Bluetooth to my phone. >... >Incase this will help you, here is the format for a vcard: I would not have thought of that. Thanks for the suggestion and for the format info, that may well prove useful. -- Shal |
From: Mark C. <co...@ls...> - 2009-09-30 19:59:27
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Shal, A little more information. XP Bluetooth <Send File> will only transfer on address entry at a time. However, I just completed 12 of them, and all of them transferred ok. Maybe someone out there can help: We are looking for a program to generate vcard files from a CSV, or Excel spreadsheet. Also does any one know of a program that runs on XP that will transfer multiple vcard files over bluetooth? Thanks |
From: Scott S. <st...@ve...> - 2009-09-30 21:06:31
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Outlook will transfer the vcards correctly, but you have to run Windows. I did it that way, but wasn't happy about it as I hate Outlook. Luck. Scott Mark Condic wrote: > Shal, > > A little more information. XP Bluetooth <Send File> will only > transfer on address entry at a time. > > However, I just completed 12 of them, and all of them transferred ok. > > Maybe someone out there can help: We are looking for a program to > generate vcard files from a CSV, or Excel spreadsheet. Also does any > one know of a program that runs on XP that will transfer multiple > vcard files over bluetooth? > > Thanks > > > ------------------------------------------------------------------------------ > Come build with us! The BlackBerry® Developer Conference in SF, CA > is the only developer event you need to attend this year. Jumpstart your > developing skills, take BlackBerry mobile applications to market and stay > ahead of the curve. Join us from November 9-12, 2009. Register now! > http://p.sf.net/sfu/devconf > _______________________________________________ > BitPim-user mailing list Bit...@li... > Unsubscribe or change options at > https://lists.sourceforge.net/lists/listinfo/bitpim-user > > There are several hundred people on this list. Please be > courteous, on topic and follow the instructions before posting > http://www.bitpim.org/help/support.htm > |
From: Shal F. <sh...@ve...> - 2009-10-01 00:07:37
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Heh, Another interesting symptom of the contact list corruption after sending from BitPim to the phone: now all my received Text Messages are shown as "From: #Warranty Center", regardless of who they're actually from. Calls too, maybe (haven't noticed). Boy, I sure hope that one goes away if I do something like delete all the contacts and re-enter them manually. Or maybe just the Warranty Center entry... ? Nah, that would probably just move the symptom to the next corrupt entry. Maybe for someone sufficiently steeped in the data structures behind the Contact List this would be a clue as to the nature of the corruption. -- Shal On 9/29/2009 1:31 PM, Mark Condic wrote: > > I guess that we have to wait until the next version to have some of > these issues resolved. The last email I had said that they did not > have this phone, so were working, I assume remotely, to add support. |
From: Shal F. <sh...@ve...> - 2009-10-03 20:47:37
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I wrote: >Another interesting symptom of the contact list corruption after sending >from BitPim to the phone: now all my received Text Messages are shown as >"From: #Warranty Center", regardless of who they're actually from. Calls >too, maybe (haven't noticed). Yup, calls too. >Boy, I sure hope that one goes away if I do something like delete all >the contacts and re-enter them manually. Or maybe just the Warranty >Center entry... ? Further testing shows that it is simpler than that. Erasing and manually re-entering the corrupted contact causes them to be properly identified on calls and text messages. So, perhaps there's a reverse index from phone number to contact which didn't get updated. Or if the phone searches the contact list at the moment of need then something about the sent contacts causes them to be skipped in the search. >Maybe for someone sufficiently steeped in the data structures behind the >Contact List this would be a clue as to the nature of the corruption. Still hoping... -- Shal |