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#877 chat history not available in ubuntu

5.0
closed
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2021-12-16
2021-12-15
Anonymous
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i cannot find the chat history on ubuntu systems. once i close the app, all the chat will be cleared. but chat history is available in windows version. please suggest me a way to save all the chat history.

Discussion

  • Marco Mastroddi

    Marco Mastroddi - 2021-12-15

    Please check if the option "Settings - Chat - Save messages - Enable message saving" is checked.
    You can also check the log to see the problem (maybe read / write permission).
    https://www.beebeep.net/faq#faq8

    or you can send it to me by email (m a r c o . m a s t r o d d i AT gmail dot com)

     
  • Anonymous

    Anonymous - 2021-12-16

    "Settings - Chat - Save messages - Enable message saving" is checked.
    Could you please tell what exactly should i check on the log file? I dont find any problem with any permissions.

     
  • Marco Mastroddi

    Marco Mastroddi - 2021-12-16

    Hello!
    Honestly right now I can't think of anything in particular to look at unless it's a permission issue. Surely at the closing / disconnection of BeeBEEP there is a log line where it indicates the path of the beebeep.dat file where the chats are saved.
    Also try looking in the "Main - Show data folder" menu, if the beebeep.dat file exists in that path.
    There are also an option to limit the number of lines to be saved in each chat and I would not want that number to be 0 (always in the "Chat - Save messages" menu).

    Often reading the log file I can understand something more, with the little information I have I don't know how I can be of help (I also use Ubuntu and I have never had a similar problem...)

     

Anonymous
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