Re: [Audacity-devel] Crash on start-up, Audacity 2.0.4, Win XP

[Steve t. F. <ste...@gm...>]

On 9 September 2013 00:27, Steve the Fiddle <ste...@gm...> wrote:
> There have been quite a few more reports of Audacity not launching on XP.
> Gale has made a build of 2.0.4 without WDM-KS host, and so far there
> has been one response, which was that without WDM-KS Audacity launched
> successfully.
> http://forum.audacityteam.org/viewtopic.php?p=222312#p222312
>
> Early days yet, but if this solves the problem for the other reported
> cases, could WDM-KS be disabled (only) for Windows XP?

Update:
We've had feedback from a couple more users. The "no WDM-KS" build has
also worked for them.
We're still waiting to hear from other users that reported the problem.

Is there any information that we should be asking for that might help
us to discover why some XP machines have this issue?

Steve


>
> It's difficult to judge how common this problem is. So far we have
> seen about a dozen cases on the forum, but we have no idea what
> percentage of the ~ 90k Windows downloads that represents.
>
> Could there be an option in the installer for whether or not to enable
> WDM-KS? This might be a better solution if the problem only affects a
> small percentage of users.
>
> Can anyone think of a better way to tackle the problem?
>
> Steve
>
>
>
>
> On 8 September 2013 23:51, Martyn Shaw <mar...@gm...> wrote:
>> Hi
>>
>> I was concerned about this so I recovered an XP SP3 box from under a
>> desk somewhere.
>>
>> I did see some of these problems when I first loaded 2.0.4 but I think
>> most of them, if not all, can be ascribed to the 'load VST' dialog not
>> coming on top.  Certainly the 'Audacity already running' report, and
>> probably the 'no GUI' report.  I didn't get a BSOD.
>>
>> If anybody wants me to run experiments on this box before I chuck it
>> in a skip, I could do so.  But is it worth the effort for XP?  Maybe
>> we should just say that we don't support it for 2.0.4 onwards?  And,
>> by implication, 2000 (which I guess we didn't test on).
>>
>> Clearly not the installer, since
>> http://forum.audacityteam.org/viewtopic.php?p=222156#p222156
>> cites the zip.
>>
>> Clearly not Avrt.dll, as Gale tried that.
>>
>> Similarly with prefs resets, it appears.
>>
>> It may be a driver problem, but I don't see why it should be.
>>
>> http://forum.audacityteam.org/viewtopic.php?p=222213#p222213 seems
>> like a particularly full report, although not a useful person to chase up.
>>
>> http://forum.audacityteam.org/viewtopic.php?p=222211#p222211
>> looks like a 'can't see the VST dialog' problem, which I have experienced.
>>
>> Until we have more information, I am not going into this any more.
>> And the XP box will go in the skip, or be used as a *nix box, or be
>> used as a coffee table, as I think they should.
>>
>> TTFN
>> Martyn
>>
>> (Below recovered from nabble, as I lost the email somehow).
>> ------------------------------------
>> On the forum we're getting multiple reports of Audacity 2.0.4 failing
>> on Windows XP.
>>
>> http://forum.audacityteam.org/viewtopic.php?p=222214#p222214
>> http://forum.audacityteam.org/viewtopic.php?p=222211#p222211
>> http://forum.audacityteam.org/viewtopic.php?p=222213#p222213
>> http://forum.audacityteam.org/viewtopic.php?p=222250#p222250
>> http://forum.audacityteam.org/viewtopic.php?p=222156#p222156
>>
>> Steve
>>
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