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#8 astapi locks up xp sp2 computer after serveral calls

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nobody
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5
2005-04-21
2005-04-21
Anonymous
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Making calls from outlook or CTI DataConnector work
great for several calls, but after several calls there is a
large(like 12-15MB) srvhost.exe process that locks up
the computer.

If you kill the process after 2-3 calls, everything runs fine
and you can continue to make calls. If you dont, the
computer starts loosing functionality and will not
respond to CTRL-ALT-DEL or any attempts to reboot. A
hard reboot is required via the power button on the
computer.

Any help would be appreciated, either a fix or a work
around.

Thanks so much!

bradley@iTelework.com

Discussion

  • Nobody/Anonymous

    Logged In: NO

    I had the same problem - in my case I Finally tracked it down
    to the Cisco Tapi Driver that I had uninstalled from
    Add/Remove programs without first removing the Cisco TSP
    Driver from 'Phone and Modem Tapi Options'. Solved the
    issue by reinstalling the cisco Tapi Software, then Removing
    the Cisco Tapi Driver from 'Phone and Modem Tapi Options'
    and THEN removing the cisco tapi software from 'Add/Remove
    programs'. Now that the Cisco TSP driver reference had gone
    from 'Phone and Modem Tapi Options', I rebooted and have
    not had the issue since - hope this helps

     
  • Fred

    Fred - 2005-07-14

    Logged In: YES
    user_id=1259928

    I am having similar problems

     
  • kswail

    kswail - 2005-08-18

    Logged In: YES
    user_id=621667

    I'm having the same issue with asttapi on my Windows XP
    SP2 box which becomes useless needing a hard reset.

    I am using asttapi along with Call Alert! for CallerID
    information on the traybar so I can see who is calling, but
    after I receive a few calls, the computer becomes
    unresponsive much as you seem to indicate.

    I never had a Cisco tsp installed on this machine, so nothing
    to uninstall there.

    kswail

     
  • Nobody/Anonymous

    Logged In: NO

    I Have the same prob on any maschine ever installed. The
    svhost crashes, only hard reset helps. Doesn't matter if xp
    sp1 or sp2. Tapi is unusable in this stage of development.
    Any fixes or ideas?? Or maybe alternatives for asttapi?

     
  • Nobody/Anonymous

    Logged In: NO

    I am currently using: CroomeAsteriskWinManager
    Which can be found at:
    http://www.dynx.net/ASTERISK/misc-
    progs/CroomeAsteriskWinManager.zip

    It works as advertised, is free. Calls are made while
    highlighting a contact, not with the contact open.

     
  • Nobody/Anonymous

    Logged In: NO

    thx a lot, Croome works fine

     
  • Nobody/Anonymous

    Logged In: NO

    Only problem with Croome is that you need to unload it
    manually, otherwise windows wont logoff nor will it reboot.

    Small sacrafice...:)

     
  • Nobody/Anonymous

    Logged In: NO

    having the same problem as desbribed. WinXP SP1, Outlook
    2003 SP2.

     
  • Ramon Peek

    Ramon Peek - 2006-07-05

    Logged In: YES
    user_id=1435310

    With the lastest TSP-driver supporting Asterisk v1.2 from
    Kirkham systems http://www.kirkhamsystems.com/asttapi
    the problem is solved.
    Let's hope Clint at Kirkham systems uploads his source
    codes to this page.

     

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