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Re: [Astlinux-users] APU2 keeps locking up
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From: Daryl R. <da...@is...> - 2020-09-16 13:02:05
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This is good timing (in a bad way..) Time for a "Me too!" Recently, over the last couple weeks my APU2 has started locking up exactly the same way, just hard lock. I have a serial console cable hooked up and there are no messages printed out before, there's just nothing. When the problem first started I didn't have a console cable hooked up but I put it in to see if any messages were appearing.. My system is on a UPS. Nothing else in the rack glitches. On 2020-09-15 8:36 p.m., Michael Knill wrote: > Thanks Chris > > Yep I have plenty out there too with no issues. It also happened on a > Qotom box so not hardware related. > > Regards > > Michael Knill > > *From: *AstLinux List <ast...@li...> > *Reply to: *AstLinux List <ast...@li...> > *Date: *Wednesday, 16 September 2020 at 8:53 am > *To: *AstLinux List <ast...@li...> > *Cc: *The Cadillac Kid <eld...@ya...> > *Subject: *Re: [Astlinux-users] APU2 keeps locking up > > for whatever its worth.. from a hardware standpoint I have probably 200 > APU2s in the field and dont have then just freeze like that.. granted > they arent running astlinux, but just mentioning it from a power / > hardware point of view. > > mine are all running Centos 6.X and asterisk 11 or 13 > > I have had a few chan_sip freezes.. (we wrote a watchdog to catch those > and restart asterisk).. we get maybe 1 every 3 or 4 months .. (not each > site but collectively) > > I have kenrel panicked an APU before by upping and downing the ethernet > port too much (or so it seems).. it doesnt happen very often and is > hard to repeat in the lab. but have done it esp on an install.. where > one is prone to plug and unplug cables multiple times in succession for > dressing in.. > > I have had a few power bricks go bad.. in all cases there was just no > output.. no lights on the board at all. its not been that many 3 or > 4.. considering we have sites in some pretty lightning-prone areas i > dont feel too bad about a few power bricks. > > we run UPSs on all of our sites > > we run the US power supply that is sold on the PC-Engines store. > > On Tuesday, September 15, 2020, 6:04:44 PM EDT, Michael Knill > <mic...@ip...> wrote: > > Yep I would say environmental for 1, maybe 2 sites but for 3 sites and > all only recently I cant see how it could be. > No serial or long ethernet cables are connected. > Yes completely different power adaptors when I changed from APU2 -> Qotom. > Yes they are all DSL however ALL different modems and service types. > > I'm thinking I will upgrade all Runnix versions at these sites and if > still happening upgrade to 1.3.10 and if still happening then I have no > idea what to do. > > Regards > Michael Knill > > On 16/9/20, 7:36 am, "Lonnie Abelbeck" <li...@lo... > <mailto:li...@lo...>> wrote: > > So a UPS may solve the issue as with Site 1 ? > > > Do you have any serial cables connected ? > > Any long ethernet cables connected ? > > Is this with a variety of power adapters ? ie. the APU2 -> Qotom > switch did the power adapter change as well ? > > Sure sounds environmental to me. > > I've seen DC-to-DC UPSs for about $40 USD, but never tried one. > https://protectli.com/product/uninterruptible-power-supply/ > > Lonnie > > > > > > On Sep 15, 2020, at 3:58 PM, Michael Knill > <mic...@ip... > <mailto:mic...@ip...>> wrote: > > > > Ok I'm reviving this thread as I have now had my third site with > this issue. > > > > Symptom: > > Astlinux completely locks up and requires a power reset. The log > shows NOTHING in all cases. > > > > Troubleshooting conducted: > > Site 1 - The problem has not occurred since both a UPS AND Power > Filter have been added > > Site 2 - A power filter has been added and the problem has > reoccurred. I have completely changed the system from an APU2 to Qotom > and it did the same thing again > > Site 3 - A known working APU2 was installed and it locked up > yesterday. > > > > I have checked mSATA cards and they were different across systems > at these sites. > > All systems are running 1.3.7.1 but I am running this at many > other sites on the same hardware with no issues. > > > > Power quality testing is extremely expensive and surely I cant be > having a power issue at 3 sites! > > The whole thing just doesn't make any sense and I don't know > where to go from here. > > Any ideas? > > > > Regards > > Michael Knill > > > > On 22/4/20, 9:24 pm, "Michael Knill" > <mic...@ip... > <mailto:mic...@ip...>> wrote: > > > > Looks like this problem was bad power. I was told by the local > IT Guy that there are regular brownouts so I installed a UPS. No more > problems since doing so. > > Seems like APU's don't like low voltage scenarios. > > > > Thanks for your help. > > > > Regards > > Michael Knill > > > > On 13/4/20, 1:05 pm, "Michael Knill" > <mic...@ip... > <mailto:mic...@ip...>> wrote: > > > > Yes could be but very unusual. I have never had this > problem with any other APU. > > Maybe I will look for a good surge suppressor. > > > > Regards > > Michael Knill > > > > On 13/4/20, 12:47 pm, "Lonnie Abelbeck" > <li...@lo... <mailto:li...@lo...>> wrote: > > > > Interesting, maybe bad power (spikes, noise, etc.) > > > > Test with a UPS attached or good surge suppresser. > > > > Lonnie > > > > > > > >> On Apr 12, 2020, at 9:17 PM, Michael Knill > <mic...@ip... > <mailto:mic...@ip...>> wrote: > >> > >> Hi Lonnie > >> > >> I have replaced the hardware already and it did EXACTLY the same > thing ☹ > >> > >> Regards > >> Michael Knill > >> > >> On 13/4/20, 12:15 pm, "Lonnie Abelbeck" > <li...@lo... <mailto:li...@lo...>> wrote: > >> > >> > >> > >>> On Apr 12, 2020, at 7:03 PM, Michael Knill > <mic...@ip... > <mailto:mic...@ip...>> wrote: > >>> > >>> May not have anything to do with Astlinux but I have a site > which completely locks up e.g. cannot even communicate using serial port. > >>> On reboot its fine but there is nothing in the logs but the > bootup messages. > >>> So far I have replaced the hardware with new storage as well > and power supply and it is still doing it. > >>> > >>> It is currently running Astlinux 1.3.7.1 which has been running > fine on another APU2 but its only been 8 days. > >>> > >>> Any ideas what I can do next? > >>> > >>> Regards > >>> Michael Knill > >> > >> Sounds like an APU2 hardware issue. > >> > >> Maybe Pascal will give you a replacement. > >> > >> Lonnie > >> > >> > >> > >> > >> _______________________________________________ > >> Astlinux-users mailing list > >> Ast...@li... > <mailto:Ast...@li...> > >> https://lists.sourceforge.net/lists/listinfo/astlinux-users > >> > >> Donations to support AstLinux are graciously accepted via > PayPal to pa...@kr.... <mailto:pa...@kr....> > > > >> > >> > >> > >> _______________________________________________ > >> Astlinux-users mailing list > >> Ast...@li... > <mailto:Ast...@li...> > >> https://lists.sourceforge.net/lists/listinfo/astlinux-users > >> > >> Donations to support AstLinux are graciously accepted via PayPal > to pa...@kr.... <mailto:pa...@kr....> > > > > > > > > _______________________________________________ > > Astlinux-users mailing list > > Ast...@li... > <mailto:Ast...@li...> > > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > > > Donations to support AstLinux are graciously accepted > via PayPal to pa...@kr.... <mailto:pa...@kr....> > > > > > > _______________________________________________ > > Astlinux-users mailing list > > Ast...@li... > <mailto:Ast...@li...> > > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > > > Donations to support AstLinux are graciously accepted via > PayPal to pa...@kr.... <mailto:pa...@kr....> > > > > > > _______________________________________________ > > Astlinux-users mailing list > > Ast...@li... > <mailto:Ast...@li...> > > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > > > Donations to support AstLinux are graciously accepted via > PayPal to pa...@kr.... <mailto:pa...@kr....> > > > > > > _______________________________________________ > > Astlinux-users mailing list > > Ast...@li... > <mailto:Ast...@li...> > > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > > > Donations to support AstLinux are graciously accepted via PayPal > to pa...@kr.... <mailto:pa...@kr....> > > > > _______________________________________________ > Astlinux-users mailing list > Ast...@li... > <mailto:Ast...@li...> > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to > pa...@kr.... <mailto:pa...@kr....> > > > _______________________________________________ > Astlinux-users mailing list > Ast...@li... > <mailto:Ast...@li...> > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to > pa...@kr.... <mailto:pa...@kr....> > > > > _______________________________________________ > Astlinux-users mailing list > Ast...@li... > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to pa...@kr.... > -- Daryl Richards Isle Technical Services Inc. |
