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Re: [Astlinux-users] Getting segfault in app_queue.so
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From: Lonnie A. <li...@lo...> - 2020-04-07 00:21:07
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Maybe Asterisk (se) 13.23.1 has it fixed. Lonnie > On Apr 6, 2020, at 7:14 PM, Michael Knill <mic...@ip...> wrote: > > Thanks Lonnie > > Unfortunately the response I received Josh on the Asterisk forum was that he was sick of spending time chasing things that were already fixed and that I needed a backtrace to look any deeper. I do understand his position but that doesn't help us that much. > > I'm not quite sure where to take it from here other than to use the non SE version of Astlinux and see if it fixes the problem. > PS I have another customer who is using an IVR with queueing and there are no issues. They don't get as many calls as the problem site and may not do what triggers the crash but they are on a later version of Asterisk (13.23.1) so that could be the reason. Hard to work out. > > Regards > Michael Knill > > On 7/4/20, 8:17 am, "Lonnie Abelbeck" <li...@lo...> wrote: > > Michael, > > If Asterisk 13.25 works for you we can try to find the related patch and apply it to the 'se' 13.23.1. > > Possibly you can followup your forum question to pinpoint which commit(s) fix the issue. > > Lonnie > > > >> On Apr 6, 2020, at 4:56 PM, Michael Knill <mic...@ip...> wrote: >> >> I got a response on the Asterisk forum saying that Asterisk 13.25 solved this problem for someone. >> Think I will probably need to upgrade past the SE version. >> >> Regards >> Michael Knill >> >> From: Michael Knill <mic...@ip...> >> Reply to: AstLinux List <ast...@li...> >> Date: Tuesday, 7 April 2020 at 7:04 am >> To: AstLinux List <ast...@li...> >> Subject: [Astlinux-users] Getting segfault in app_queue.so >> >> Hi Guys >> >> Yay I am receiving forum emails again. >> >> I realise that this is an Asterisk problem but I have hit a dead end on the Asterisk forum and hoping someone here could help. >> I have a busy Asterisk system at a doctors clinic (a very large one) which is using Asterisk queuing for incoming calls. Its currently running Asterisk 13.18.5. It has been running fine for well over a year now. >> I recently added an IVR in front of the queue and was forced to revert the change due to regular segfaults: >> Mar 26 08:35:22 3037-QGPSC-CM1 user.info kernel: asterisk[25700]: segfault at 10 ip 00002ad14c5a319c sp 00002ad15229dcd0 error 4 in app_queue.so[2ad14c58a000+36000] >> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Asterisk exited on signal 11. >> Mar 26 08:35:23 3037-QGPSC-CM1 user.info safe_asterisk: Automatically restarting Asterisk. >> >> Now I was previously experiencing identical app_queue segfaults on this system (log messages only) when using a different dialplan setup of cascading queues. At the time I suspected that I was having issues with ASTERISK-27006 and after reverting the Asterisk version to 13.14.1, (thanks Lonnie for helping with this), the problem went away. Since then I have changed the dialplan back to a standard single queue setup and have upgraded to Astlinux 1.3.2 (Asterisk 13.18.5) and I suspect that I am experiencing the same bug. >> >> I build generic dialplan modules which create a Local channel between them during the call flow so the caller would be connected from the IVR to the queue via a Local Channel. This could be the reason why this bug may be coming into play again. >> >> Any ideas? >> Unfortunately I cant do any more on the Asterisk forum unless I can get a backtrace. Can I do this in Astlinux? Not that I am that thrilled about crashing their system again during this crazy COVID-19 time ☹ >> >> Thanks so much all. >> Mike >> _______________________________________________ >> Astlinux-users mailing list >> Ast...@li... >> https://lists.sourceforge.net/lists/listinfo/astlinux-users >> >> Donations to support AstLinux are graciously accepted via PayPal to pa...@kr.... > > > > _______________________________________________ > Astlinux-users mailing list > Ast...@li... > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to pa...@kr.... > > > _______________________________________________ > Astlinux-users mailing list > Ast...@li... > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to pa...@kr.... |
