Re: [Astlinux-devel] Grrr I cant get Voicemail MWI status to refresh

[Michael K. <li...@mk...>]

> Am 22.04.2019 um 04:19 schrieb Lonnie Abelbeck <li...@lo...>:
> 
> Hi Michael,
> 
> Good work, fortunately Asterisk 13.23.1 (13se) does not have this (28340) bug.  Are you saying VM MWI still has issue in 13.23.1 (13se) ?
> 
> This (28340) bug has been fixed in 13.26.0 and 16.3.0, but only available in the current Pre-Release.
> 
>> Does this seem reasonable?
> 
> We need to understand this VM MWI issue(s) more.
> 
> I have tested Asterisk 13.23.1 and found a seeming obscure bug, but in general no issues.
> 
> Lonnie

Update: 28340 is a duplicate of 28215, which is fixed in 13.25.0.
https://issues.asterisk.org/jira/browse/ASTERISK-28340
https://issues.asterisk.org/jira/browse/ASTERISK-28215

>> On Apr 21, 2019, at 8:15 PM, Michael Knill <mic...@ip...> wrote:
>> 
>> DoH! I posted this on the forum and Josh responded saying it was a bug fixed in the latest release.
>> Looks like it is bug 28340 which I assume will be fixed in 13.25.1?
>> Is this bad enough to defer or note for 1.3.5.2?
>> 
>> In Asterisk 13.23.1 however, AMI: VoicemailRefresh still does not work still but doing a voicemail reload does refresh the status. Although this is still not great, its far more tolerable than a sip reload.
>> 
>> So it looks like my new release will be either 1.3.4 or 1.3.6 - 13se (preferred).
>> 
>> Does this seem reasonable?
>> 
>> Regards
>> Michael Knill
>> 
>> On 21/4/19, 11:21 pm, "Lonnie Abelbeck" <li...@lo...> wrote:
>> 
>>   Hi Michael,
>> 
>>   Are you saying MWI eventually works (say in 30 seconds) or does it seemingly never work ?
>> 
>>   Is this Voicemail Portal basically pure AstLinux, if so you could quickly try the latest 13se pre-release with Asterisk 13.23.1 .
>> 
>>   https://www.astlinux-project.org/dev.html
>> 
>>   As it turns out Asterisk 13.24.0 had changes that caused issues with VM MWI, Michael Keuter and I spent a lot of time tracking the issue, reported to Digium and "fixed" in 13.24.1 .  As such a lot of extra testing was spent wrt VM MWI before the release of Astlinux 1.3.5.2 ... it should work for you.
>> 
>>   Michael, when loading the voicemail module, are there any errors or warnings ?
>> 
>>   Look for typos, make sure pollmailboxes and pollfreq are in the [general] section of voicemail.conf .  Try pollfreq=20 instead.
>> 
>>   Lonnie
>> 
>>> On Apr 21, 2019, at 6:38 AM, Michael Knill <mic...@ip...> wrote:
>>> 
>>> We have built a separate Voicemail Portal but frankly I cant even get the standard Astlinux Voicemail Tab refreshing the status of MWI in any reasonable amount of time.
>>> I don't know if its something funny in Asterisk 13.24.1 (Astlinux 1.3.5.2).
>>> 
>>> I have tried to use the AMI: VoicemailRefresh which does nothing and also setting pollmailboxes=yes and pollfreq=10 and still it does not change the MWI status on the phone for ages. I have also tried the UserEvent: FOP2RELOADVOICEMAIL and I still cant get that to work.
>>> 
>>> Any ideas where the problem could be or what I can try next?
>>> The only thing that seems to work is a module reload chan_sip.so but I really dont want to be doing that every time someone uses my voicemail app.
>>> 
>>> Regards
>>> Michael Knill

Michael

http://www.mksolutions.info