Re: [Astlinux-users] multi-tenant voicemail

[Shamus R. <sh...@sr...>]

I did some further digging and had a “doh” moment. Turns out that if you have "searchcontexts=yes” in your voicemail.conf, you cannot have duplicate mailboxes. Problem fixed!


> 
> 
> Message: 2
> Date: Fri, 17 Aug 2018 10:56:13 +0200
> From: Michael Keuter <li...@mk...>
> To: AstLinux Users Mailing List <ast...@li...>
> Subject: Re: [Astlinux-users] multi-tenant voicemail
> Message-ID: <525...@mk...>
> Content-Type: text/plain; charset=utf-8
> 
> 
>> Am 17.08.2018 um 03:15 schrieb Shamus Rask <sh...@sr...>:
>> 
>> This is more of an Asterisk question, but I?m hoping someone can share their experience. I?m setting up a multi-tenant system, and in doing so discovered the following. When I tried the following in voicemail.conf (note this is directly from the sample config):
>> 
>> [default]
>> 1234 => 4242,Example Mailbox,root@localhost
>> 
>> [other]
>> 1234 => 5678,Company2 User,root@localhost
>> 
>> I see the following at the Asterisk CLI:
>> pbx0*CLI
>>> voicemail show users
>> Context    Mbox  User                      Zone       NewMsg
>> default    1234  Example Mailbox                           0
>> 1 voicemail users configured.
> 
> You could also do that (with Tab) for a special context:
> 
> "voicemail show users for other"
> 
> That will show you the other context.
> 
> In your sip.conf you need to always add the voicemail context:
> 
> "mailbox=1234@default" or
> "mailbox=1234@other"
> 
> For me it seems to work with 2 contexts (Asterisk 13):
> 
> pbx-nf9hg*CLI> voicemail show users
> Context    Mbox  User                      Zone       NewMsg
> default    17    17-test                   germany         0
> callback   17    17-test                   germany         0
> 
> 
>> It looks like Asterisk cannot parse multiple mailboxes of the same number even if they?re in? different contexts. If I changed either of the mailbox numbers and did a ?voicemail reload?, they do both appear.
>> 
>> Assuming the above behaviour is correct and I haven?t mis-configured some option, how do others handle multi-tenant voicemail? My initial thoughts were that I could prepend each mailbox with the tenant name, however I think this would break the VoiceMailMain() application (if not others).
>> 
>> Thanks for your comments,
>>   Shamus
> 
> Michael
> 
> http://www.mksolutions.info
> 
> 
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