Re: [Astlinux-users] multi-tenant voicemail

[Michael K. <mic...@ip...>]

Yes I do the same as well. Everything has a TNXXX in front of it and the DialPlan handles it.

Regards
Michael Knill

From: AstLinux List <ast...@li...>
Reply-To: AstLinux List <ast...@li...>
Date: Friday, 17 August 2018 at 12:04 pm
To: AstLinux List <ast...@li...>
Cc: The Cadillac Kid <eld...@ya...>
Subject: Re: [Astlinux-users] multi-tenant voicemail

I do exactly that, i preface my tenant id to my mailbox.. 0001-1234. And 0002-1234. Since i handle vm dial in and auth in my dialplan things dont break.

I do the tenant preface for all comtexts for my stations, sip ID etc.

This is done with my cloud asterisk platform where many tenants are on one instance.. another option is multi instances in container like docker

On Thursday, August 16, 2018, 9:45:30 PM EDT, Shamus Rask <sh...@sr...> wrote:


This is more of an Asterisk question, but I’m hoping someone can share their experience. I’m setting up a multi-tenant system, and in doing so discovered the following. When I tried the following in voicemail.conf (note this is directly from the sample config):

[default]
1234 => 4242,Example Mailbox,root@localhost

[other]
1234 => 5678,Company2 User,root@localhost

I see the following at the Asterisk CLI:
pbx0*CLI
> voicemail show users
Context    Mbox  User                      Zone       NewMsg
default    1234  Example Mailbox                           0
1 voicemail users configured.

It looks like Asterisk cannot parse multiple mailboxes of the same number even if they’re in’ different contexts. If I changed either of the mailbox numbers and did a “voicemail reload”, they do both appear.

Assuming the above behaviour is correct and I haven’t mis-configured some option, how do others handle multi-tenant voicemail? My initial thoughts were that I could prepend each mailbox with the tenant name, however I think this would break the VoiceMailMain() application (if not others).

Thanks for your comments,
   Shamus
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