[Astlinux-users] multi-tenant voicemail

[Shamus R. <sh...@sr...>]

This is more of an Asterisk question, but I’m hoping someone can share their experience. I’m setting up a multi-tenant system, and in doing so discovered the following. When I tried the following in voicemail.conf (note this is directly from the sample config):

[default]
1234 => 4242,Example Mailbox,root@localhost

[other]
1234 => 5678,Company2 User,root@localhost

I see the following at the Asterisk CLI:
pbx0*CLI
> voicemail show users
Context    Mbox  User                      Zone       NewMsg
default    1234  Example Mailbox                           0
1 voicemail users configured.

It looks like Asterisk cannot parse multiple mailboxes of the same number even if they’re in’ different contexts. If I changed either of the mailbox numbers and did a “voicemail reload”, they do both appear.

Assuming the above behaviour is correct and I haven’t mis-configured some option, how do others handle multi-tenant voicemail? My initial thoughts were that I could prepend each mailbox with the tenant name, however I think this would break the VoiceMailMain() application (if not others).

Thanks for your comments,
   Shamus