Re: [Asterisk-java-users] Re: Controlling the Queue

[Gerwin B. <ger...@gm...>]

Hi,

is there a certain reason why you try to use the manager API for Call =20=

handling?


Just extend the BaseAGIScript and do your call handling there.
More Info can be found here:
http://asterisk-java.sourceforge.net/tutorial.html

look at the AGI section.

Gerwin



On Sep 27, 2005, at 10:13 AM, Jan Ekholm wrote:

> On Tuesday 27 September 2005 11:00, In=E9s wrote:
>
>> hello,
>> i'm a student, and i'm a beginner in the asterisk world !!!
>> i've got a few questions, i hope you can help me :
>> - i'm trying to do an application in java, wich receives a call, =20
>> palys
>> a audio file, wait for digits, then hangs up.
>> but i can't find how to receive the events, and how to asnwer the =20
>> phone.
>>
>
> RedirectAction can be used to answer the phone, but then you'll =20
> need to have
> the caller call a queue or similar. I'm not sure if Asterisk-Java =20
> can work as
> a softphone by itself, I don't think so. The AGI command =20
> GetDataCommand seems
> to be able to read DTMF stuff, but I haven't used it myself.
>
>
>
>> voila mon petit code :
>> public void run () throws IOException, AuthenticationFailedException,
>> TimeoutException, InterruptedException
>>     {
>>         //boolean x=3Dtrue;
>>
>>         //register for events
>>         managerConnection.addEventHandler(this);
>>
>>         // connect to Asterisk and log in
>>         managerConnection.login();
>>
>>
>>         wait();
>>
>>         //and finally log off and disconnect
>>         managerConnection.logoff();
>>
>>     }
>>     public void handleEvent(ManagerEvent event)
>>     {
>>         // just print received events
>>         System.out.println("this is an event: "+event);
>>         String source =3D event.getSource().toString();
>>         System.out.println("Source : "+source);
>>         //print type of event
>>         System.out.println("Type of the event :
>> "+event.getClass().getSimpleName());
>>
>>     }
>>
>> On 9/26/05, Alex <ab...@ga...> wrote:
>>
>>> Hi:
>>>
>>> My system has the following architecture (in the server side):
>>>
>>> - An app server (connected to the asterisk console)
>>> - An AGI Server (developed with AsteriskJava)
>>> - An AGI Script (executed by the above AGI Server)
>>>
>>> In the client side (Agents answering call center calls):
>>>
>>> - A softphone
>>> - A client program (used to search and register call details)
>>>
>>> Here is the thing:
>>>
>>> - =46rom AGI Server I detect that a call is coming from PSTN and =20
>>> launch the
>>> AGI Script
>>> - =46rom AGI Script I put the call in the queue and I loose the =20
>>> control of
>>> the call (here is my first confusion)
>>> - The agent answer the call (using his/her softphone) and I get =20
>>> the event
>>> from the Asterisk Console with my App Server.
>>>
>>> Now, I need to play something (TTS, wav, etc) to the caller based =20=

>>> on the
>>> client application wich is connected to my App Server. What I =20
>>> want you to
>>> know is that the information to be played to the caller comes =20
>>> from an
>>> external source.
>>>
>>> So, my two big questions/confusions are:
>>>
>>> - How can I get the entire control of the call depending on the =20
>>> status of
>>> the call, for example, if the call is in the queue and I need to =20
>>> play or
>>> do something with it, where and how I have the control? until =20
>>> now, when I
>>> put the call in the queue I loss the control until the caller or the
>>> agent hangs the call.
>>>
>>> - Once the call is answered by the Agent, how can I unlink the two
>>> channels (releasing the agent) to let the caller hear the text =20
>>> that the
>>> agent sent.
>>>
>>>
>>> Thanks in advance,
>>>
>>> Alejandro
>>>
>>
>> --
>> In=E9s MOUSSA
>> =C9l=E8ve ing=E9nieur g=E9nie logiciel
>> 21 rue Henri Marrou
>> Chatenay-Malabry 92290
>> Tel : 00 33 613984578
>> ine...@gm...
>> ine...@ec...
>>
>>
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>
> --=20
> Jan Ekholm
> jan...@pl...
>
>
> -------------------------------------------------------
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> own Sony(tm)PSP.  Click here to play: http://sourceforge.net/=20
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