[Asterisk-java-users] Return parked call to a queue
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From: Jorge <gus...@gm...> - 2014-04-30 05:55:35
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I have the next situation. I have a queue with agents that waits for incoming calls. These agents can park a call. So I would like to set up the returning channel as the queue so the parked call returns to the queue in case times up. I have seen it is possible to set up a channel as return channel but I don´t know how to set up a queue. So my question is: Is it possible to set up a queue as a returning channel in a parked call? Code: ParkAction parkAction = new ParkAction(); parkAction.setChannel(parkinChannel); parkAction.setChannel2(QUEUE_CHANNEL); How can I define the Queue sip extension here? Kind regards. |