Re: [Asterisk-java-users] Listen for an incomming call to a sip/extension

[Miguel S. <m.s...@gm...>]

Maybe the agentConnectEvent can help you.
Take a look.
This event is trigered when an agent connects an incoming call from a queue.
The event has the callerId (name) and (num)
El 27/04/2014 02:19, "Yves A." <yv...@gm...> escribió:

>  Hi,
>
> yes, normally, you have more than one agent in a queue and depending on
> the ring strategy there might more than one AgentCalledEvent occur
> simultaneously.
> To see, which agent has picked up the call you need to look for the
> AgentConnectEvent. Unfortunately the AgentConnectEvent does not supply the
> callerID, but the
> uniqueIDs of the caller that ringed and the channel that is finally
> connected with the agent are the same so this way you can surely determine
> the callerID and
> the agent (membername and interface) that are bridged.
>
> regards,
> yves
>
> Am 26.04.2014 18:53, schrieb Jorge:
>
>   Thank you very much for your help.
>
>  I will try to summarize the problem and the solution I took. So this
> question could be considered closed.
>
>  I have n agents in a queue and I wanted to know the state of these agents
> and if someone calls these agents. For that I used AgentCalledEvent. It let
> me know the number who is calling the agent who is called.
>
>  So that is it.
>
>  Thank you very much again. Easy when you know.
>
>
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