Re: [Asterisk-java-devel] TMI/Terminus

[Martin S. <ma...@be...>]

Hi Carlos (again :),

The Live API is built on top of the Manager API, which has the
"low-level" you're looking for.

Here's what Stefan is thinking you could do (I think :),
  1. If there's something in the Manager API missing that you would use
(I doubt anything is missing from there), you could ensure the
Asterisk-Java Manager API contains it.
  2. You could translate from the AJ Manager API and Asterisk agents to
the Live API and Call center agents.
  3. Your app could then manage MUCH less generic state per agent, and
everyone else would get the benefit of as much generalization as
possible.

I think you'll find also that other folks are working on Agent-centric
features here for AJ too. Either way, I look forward to eventually
taking the time to toy with Terminus :)

Martin Smith, Systems Developer
ma...@be...
Bureau of Economic and Business Research
University of Florida
(352) 392-0171 Ext. 221 

 

> -----Original Message-----
> From: ast...@li... 
> [mailto:ast...@li...] On 
> Behalf Of Carlos G Mendioroz
> Sent: Saturday, March 01, 2008 4:13 PM
> To: ast...@li...
> Subject: Re: [Asterisk-java-devel] TMI/Terminus
> 
> Stefan Reuter @ 01/03/2008 05:16 -0200 dixit:
> > Hi Carlos,
> > 
> > looks promising!
> Thanks!
> 
> > I think the TMI.java class could be perfectly generalized and merged
> > into the live API.
> > Did you already have a look at it and got a first 
> impression of what is
> > actually duplicated and what is still missing in live?
> 
> Yes, I took a look, but I don't see your "perfect fit" view though :(
> As I see it, Live should (and does) hide the (manager) protocol
> complexities and expose asterisk objects in a java friendly way.
> Functions, listeners, etc.
> 
> My problem with that is that asterisk agents are too low 
> level, in fact
> they implement part of the agent needed functionality and you are free
> to build the rest the way you want. Static/dynamic. Static queues or
> dynamic. Outgoing call interaction. Supervision. To name a few.
> 
> It would be great to fit ANY model, but may be way too complex.
> I want an Agent to be a call center agent, not the asterisk agent 
> "channel". I need to have the idea of the agent doing outgoing calls,
> out states, login timing, supervisor access (eventually :).
> 
> For the time being, it has IP (mostly for status info to the agent 
> phone, but may also be used for mapping, session auth, etc) state and 
> login time. Out states and outgoing call tracking need specific
> configuration, I see no way of generalizing that...
> 
> > 
> > =Stefan
> > 
> -Carlos
> -- 
> Carlos G Mendioroz  <tr...@hu...>  LW7 EQI  Argentina
> 
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