Re: [Asterisk-java-devel] TMI/Terminus

[Carlos G M. <tr...@hu...>]

Stefan Reuter @ 01/03/2008 05:16 -0200 dixit:
> Hi Carlos,
> 
> looks promising!
Thanks!

> I think the TMI.java class could be perfectly generalized and merged
> into the live API.
> Did you already have a look at it and got a first impression of what is
> actually duplicated and what is still missing in live?

Yes, I took a look, but I don't see your "perfect fit" view though :(
As I see it, Live should (and does) hide the (manager) protocol
complexities and expose asterisk objects in a java friendly way.
Functions, listeners, etc.

My problem with that is that asterisk agents are too low level, in fact
they implement part of the agent needed functionality and you are free
to build the rest the way you want. Static/dynamic. Static queues or
dynamic. Outgoing call interaction. Supervision. To name a few.

It would be great to fit ANY model, but may be way too complex.
I want an Agent to be a call center agent, not the asterisk agent 
"channel". I need to have the idea of the agent doing outgoing calls,
out states, login timing, supervisor access (eventually :).

For the time being, it has IP (mostly for status info to the agent 
phone, but may also be used for mapping, session auth, etc) state and 
login time. Out states and outgoing call tracking need specific
configuration, I see no way of generalizing that...

> 
> =Stefan
> 
-Carlos
-- 
Carlos G Mendioroz  <tr...@hu...>  LW7 EQI  Argentina