Re: [Asterisk-java-devel] AgentState RINGING

[Carlos G M. <tr...@hu...>]

Fine with me. Hope Stefen is ok with us using some list BW for this :)
Current development nickname is Terminus, which already has a sibling
at sourceforge, but related to NMS. TMI for Terminus Management
Interface (the current backend name) seems free.

As I said, this is work in progress, but if we can keep it general,
may be a good thing to share.

-Carlos

Martin Smith @ 19/02/2008 13:41 -0200 dixit:
> Hi Carlos,
> 
> I'm definitely interested. I think it would also be interesting to start
> some sort of F/OSS project for this kind of thing -- mostly listening to
> events from Asterisk and generating statistics and realtime "dashboards"
> and whatnot. I'd love to see what other folks are up to in this area :)
> 
> Martin Smith, Systems Developer
> ma...@be...
> Bureau of Economic and Business Research
> University of Florida
> (352) 392-0171 Ext. 221 
> 
>> -----Original Message-----
>> From: ast...@li... 
>> [mailto:ast...@li...] On 
>> Behalf Of Carlos G Mendioroz
>> Subject: Re: [Asterisk-java-devel] AgentState RINGING
>>
>> BTW, I've done a small app to monitor agents which is based 
>> on a backend
>> daemon that uses Asterisk Java to track manager events (mostly) and
>> a frontend to show agents and queues, the idea being that the daemon
>> will grow to generate call center metrics that are lacking AFAIK from
>> asterisk (TT average/max, TTA average/max, presented/handled/abandon
>> counts for queues and agents, etc.)
>>
>> If there is interest, I can share the code, or if there is an argument
>> to integrate this to Live API, I would like to hear it.
> 
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-- 
Carlos G Mendioroz  <tr...@hu...>  LW7 EQI  Argentina