Re: [Asterisk-java-devel] AsteriskAgent - State

[Breucking P. <bre...@go...>]

Thats my opinion to, it will be difficult to understand processes, if  
they are handled different in a "live"-image of asterisk

Regards,
Patrick

Patrick Breucking <bre...@GO...> (System Engineer)
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Am 25.01.2008 um 13:06 schrieb Stefan Reuter:

> Breucking Patrick wrote:
>> This event is generated by the asterisk and so it should. This is  
>> maybe
>> a fault in the asterisk agent model. Stefan what do you think about  
>> it.
>> Should we "correct" these "faults"?
>
> I think we should closly mirror the Asterisk model in the live API.
>
> Thomas, you said the agent was on a direct call from another agent and
> not one from the queue. In Asterisk you have pseudo channels for  
> agents
> (Agent/xxx iirc) if you want to treat the calls from other agents like
> queue calls you should not call the agent directly (e.g. on the
> corresponding SIP/xxx channel but use the agent pseudo channel in your
> dialplan. This should make the queue aware that the agent is on call  
> and
> trigger the desired events.
>
> =Stefan
>
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