asterisk-java-users

[Asterisk-java-users] queue call

[Daniel G. <da...@gr...>]

reposting ... mail server problems!

Hello all,

I wonder how to track the lifecycle of a call queue. It is simple to 
handle a normal call ... you just wait for 
AbstractAsteriskServerListener.onNewAsteriskChannel but there is a 
prblem on a queue call, because
a queue call generate 6 new channels ... I am redisigning my application 
(http://sourceforge.net/projects/svarog/) and do not want to handle all 
the events anymore, would rather use the 
java.beans.PropertyChangeListener facility.

So how to really know that the call is coming from a queue and which 
channels to listen to in order to have the right channels for the call?

Regards,
Daniel

[Asterisk-java-users] queue call

[Daniel G. <da...@gr...>]

Hello all,

I wonder how to track the lifecycle of a call queue. It is simple to 
handle a normal call ... you just wait for 
AbstractAsteriskServerListener.onNewAsteriskChannel but there is a 
prblem on a queue call, because
a queue call generate 6 new channels ... I am redisigning my application 
(http://sourceforge.net/projects/svarog/) and do not want to handle all 
the events anymore, would rather use the 
java.beans.PropertyChangeListener facility.

So how to really know that the call is coming from a queue and which 
channels to listen to in order to have the right channels for the call?

Regards,
Daniel

Re: [Asterisk-java-users] queue call

[Stefan R. <ste...@re...>]

Hi Daniel,

Patrick is currently working on the Queue/Member/... stuff. If you like
to have a look at his last posts to the devel list regarding this.
Sorry, Patrick, I didn't yet take the time to have a more in depth look
on that stuff. Will do so as soon as time permits :(

=3DStefab

Daniel Gradecak wrote:
> Hello all,
>=20
> I wonder how to track the lifecycle of a call queue. It is simple to=20
> handle a normal call ... you just wait for=20
> AbstractAsteriskServerListener.onNewAsteriskChannel but there is a=20
> prblem on a queue call, because
> a queue call generate 6 new channels ... I am redisigning my applicatio=
n=20
> (http://sourceforge.net/projects/svarog/) and do not want to handle all=
=20
> the events anymore, would rather use the=20
> java.beans.PropertyChangeListener facility.
>=20
> So how to really know that the call is coming from a queue and which=20
> channels to listen to in order to have the right channels for the call?=

>=20
> Regards,
> Daniel
>=20
> -----------------------------------------------------------------------=
--
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> _______________________________________________
> Asterisk-java-users mailing list
> Ast...@li...
> https://lists.sourceforge.net/lists/listinfo/asterisk-java-users


--=20
reuter network consulting
Neusser Str. 110
50760 Koeln
Germany
Telefon: +49 221 1305699-0
Telefax: +49 221 1305699-90
E-Mail:  ste...@re...
Jabber:  ste...@re...

Steuernummern 215/5140/1791 USt-IdNr. DE220701760

Re: [Asterisk-java-users] queue call

[Daniel G. <da...@gr...>]

Thank you Stefan.

Actually I started to add the code to support the queue events, and if 
you would like i will contribute that code, if Patrick is not doing it now.

There is something I would like to know, because I am not sure of this 
code :
void handleQueueMemberEvent(QueueMemberEvent event)
    {
    final AsteriskQueueImpl queue = queues.get(event.getQueue());
    if (queue == null)
    {
        logger.error("Ignored QueueMemberEvent for unknown queue "
            + event.getQueue());
        return;
    }
    AsteriskQueueMemberImpl member = queue.getMember(event.getLocation());
    if (member == null)
    {
        member = new AsteriskQueueMemberImpl(server, queue, event
            .getLocation(), *QueueMemberState.DEVICE_NOT_INUSE*);
    }
    queue.addMember(member);

    }

are we sure that the device is not in use? shouldn't that line be ...
QueueMemberState.valueOf(event.getStatus())

even if it returns UNKOWN ?




Stefan Reuter wrote:
> Hi Daniel,
>
> Patrick is currently working on the Queue/Member/... stuff. If you like
> to have a look at his last posts to the devel list regarding this.
> Sorry, Patrick, I didn't yet take the time to have a more in depth look
> on that stuff. Will do so as soon as time permits :(
>
> =Stefab
>
> Daniel Gradecak wrote:
>   
>> Hello all,
>>
>> I wonder how to track the lifecycle of a call queue. It is simple to 
>> handle a normal call ... you just wait for 
>> AbstractAsteriskServerListener.onNewAsteriskChannel but there is a 
>> prblem on a queue call, because
>> a queue call generate 6 new channels ... I am redisigning my application 
>> (http://sourceforge.net/projects/svarog/) and do not want to handle all 
>> the events anymore, would rather use the 
>> java.beans.PropertyChangeListener facility.
>>
>> So how to really know that the call is coming from a queue and which 
>> channels to listen to in order to have the right channels for the call?
>>
>> Regards,
>> Daniel
>>
>> -------------------------------------------------------------------------
>> This SF.net email is sponsored by: Microsoft
>> Defy all challenges. Microsoft(R) Visual Studio 2005.
>> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
>> _______________________________________________
>> Asterisk-java-users mailing list
>> Ast...@li...
>> https://lists.sourceforge.net/lists/listinfo/asterisk-java-users
>>     
>
>
>   
> ------------------------------------------------------------------------
>
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> ------------------------------------------------------------------------
>
> _______________________________________________
> Asterisk-java-users mailing list
> Ast...@li...
> https://lists.sourceforge.net/lists/listinfo/asterisk-java-users
>   

Re: [Asterisk-java-users] queue call

[Stefan R. <ste...@re...>]

Hi Daniel,

well just open an issue at jira.reucon.org and attach your patch there.

>     if (member =3D=3D null)
>     {
>         member =3D new AsteriskQueueMemberImpl(server, queue, event
>             .getLocation(), *QueueMemberState.DEVICE_NOT_INUSE*);
>     }
>     queue.addMember(member);
>=20
>     }
>=20
> are we sure that the device is not in use? shouldn't that line be ...
> QueueMemberState.valueOf(event.getStatus())
>=20
> even if it returns UNKOWN ?

without having an in-depth look at the code that sounds reasonable.

=3DStefan

--=20
reuter network consulting
Neusser Str. 110
50760 Koeln
Germany
Telefon: +49 221 1305699-0
Telefax: +49 221 1305699-90
E-Mail:  ste...@re...
Jabber:  ste...@re...

Steuernummern 215/5140/1791 USt-IdNr. DE220701760

Re: [Asterisk-java-users] queue call

[Patrick B. <bre...@go...>]

Hi Daniel,

I am back and checked your stuff. It is right, the system should use the state 
from event. Guess you got problems, if an agent/member was answering a call 
while init the system. I cecked in your code in trunk as fix for issue AJ-93 
(jira.reucon.org).

Thanks for your work.

Regards
Patrick

Am Mittwoch, 26. September 2007 23:24 schrieb Daniel Gradecak:
> Thank you Stefan.
>
> Actually I started to add the code to support the queue events, and if
> you would like i will contribute that code, if Patrick is not doing it now.
>
> There is something I would like to know, because I am not sure of this
> code :
> void handleQueueMemberEvent(QueueMemberEvent event)
>     {
>     final AsteriskQueueImpl queue = queues.get(event.getQueue());
>     if (queue == null)
>     {
>         logger.error("Ignored QueueMemberEvent for unknown queue "
>             + event.getQueue());
>         return;
>     }
>     AsteriskQueueMemberImpl member = queue.getMember(event.getLocation());
>     if (member == null)
>     {
>         member = new AsteriskQueueMemberImpl(server, queue, event
>             .getLocation(), *QueueMemberState.DEVICE_NOT_INUSE*);
>     }
>     queue.addMember(member);
>
>     }
>
> are we sure that the device is not in use? shouldn't that line be ...
> QueueMemberState.valueOf(event.getStatus())
>
> even if it returns UNKOWN ?
>
> Stefan Reuter wrote:
> > Hi Daniel,
> >
> > Patrick is currently working on the Queue/Member/... stuff. If you like
> > to have a look at his last posts to the devel list regarding this.
> > Sorry, Patrick, I didn't yet take the time to have a more in depth look
> > on that stuff. Will do so as soon as time permits :(
> >
> > =Stefab
> >
> > Daniel Gradecak wrote:
> >> Hello all,
> >>
> >> I wonder how to track the lifecycle of a call queue. It is simple to
> >> handle a normal call ... you just wait for
> >> AbstractAsteriskServerListener.onNewAsteriskChannel but there is a
> >> prblem on a queue call, because
> >> a queue call generate 6 new channels ... I am redisigning my application
> >> (http://sourceforge.net/projects/svarog/) and do not want to handle all
> >> the events anymore, would rather use the
> >> java.beans.PropertyChangeListener facility.
> >>
> >> So how to really know that the call is coming from a queue and which
> >> channels to listen to in order to have the right channels for the call?
> >>
> >> Regards,
> >> Daniel
> >>
> >> ------------------------------------------------------------------------
> >>- This SF.net email is sponsored by: Microsoft
> >> Defy all challenges. Microsoft(R) Visual Studio 2005.
> >> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> >> _______________________________________________
> >> Asterisk-java-users mailing list
> >> Ast...@li...
> >> https://lists.sourceforge.net/lists/listinfo/asterisk-java-users
> >
> > ------------------------------------------------------------------------
> >
> > -------------------------------------------------------------------------
> > This SF.net email is sponsored by: Microsoft
> > Defy all challenges. Microsoft(R) Visual Studio 2005.
> > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > Asterisk-java-users mailing list
> > Ast...@li...
> > https://lists.sourceforge.net/lists/listinfo/asterisk-java-users
>
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2005.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/
> _______________________________________________
> Asterisk-java-users mailing list
> Ast...@li...
> https://lists.sourceforge.net/lists/listinfo/asterisk-java-users

-- 
Patrick Breucking <bre...@GO...> (System Engineer)
* GONICUS GmbH * NL Arnsberg * Moehnestrasse 11-17 * D-59755 Arnsberg
* Tel.: +49 (0) 29 32 / 9 16 - 0 * Fax: +49 (0) 29 32 / 9 16 - 278
* http://www.GONICUS.de

*Sitz der Gesellschaft: Moehnestrasse 11-17 * D-59755 Arnsberg
*Geschaeftsfuehrer: Rainer Luelsdorf, Alfred Schroeder
*Vorsitzender des Beirats: Juergen Michels
*Amtsgericht Arnsberg * HRB 1968