IQ Status table not being populated for one IQ instance

[Piers Collins]

Hi JP,
we have several IQ 16.1 instances under asemon. However one of them I'm having issues getting all of the required statistical information. For example these are not being populated

server1_AmStats
server1_IQCnx
server1_IQMPXInfo
server1_IQSQL
server1_IQStatus
server1_IQSysmon1
server1_IQSysmon2
server1_IQSysmon3
server1_IQTblSize

But these are

server1_IQCtx
server1_IQDbSpace
server1_IQIdxUse
server1_IQTblUse
server1_IQXacts

I see no errors in the logs explaining why and the logger has full privs. I can run sp_iqstatus as the logger account in the IQ server for example.

The config file has the required enable for each of the collectors.

Is there extra tracing I can switch on to find out why these aren't being populated ?

We are running V3.2.4

Thanks

Piers

[Piers Collins]

Hi,
ignore this.. I managed to get it to start collecting. It was a latency issue with the collectors returning results.

Regards

Piers