Hello everyone,
I have a problem when I try to export a report with xlsx format with so many rows. The Excel file have 0 bytes and I think it's a buffer problem. I saw this in logs (Attach image). The error description is: "art.export.ExportHelper".
I run report with url and params in browser. The report is "Tabular".
I attach the image with the page download, we can see that the report have more than 1k rows and it doesn't work.
Hello everyone,
I have a problem when I try to export a report with xlsx format with so many rows. The Excel file have 0 bytes and I think it's a buffer problem. I saw this in logs (Attach image). The error description is: "art.export.ExportHelper".
I run report with url and params in browser. The report is "Tabular".
I attach the image with the page download, we can see that the report have more than 1k rows and it doesn't work.
Thank you.
Hi,
Could you post the full stack trace from the Logs page -> View | Logs menu.
Hi Timothy,
This is the trace:
art.export.ExportHelper
Thank you very much.
Do other report formats work?
Yes, if I try to run the same report with 300 rows, it works.
But the same report with 700 rows doesn't works.
Thanks.
OK. So pdf output with 700 rows works?
Yes, it works, but data doesn't show correctly in pdf format because the report has a lot of columns.
Which browser are you using?
I test with all browsers: ie, chrome, edge, and others computers.
Are you able to access the file on the tomcat server? How big is the file?
Yes, the file have 336 KB size in the server but in the browser have 0 kb. I have tested right now.
You can try the just released 4.18 version and see if there's any difference.