Hi
We just installed ART in a new server and started using MySQL connection for Art database this time. Everything went good but getting error at first log-in as Admin. (we have tested with hsql before and it was very successful!)
Art schema setup was completed, Admin account was created in the table: ART_USER with 'ACCESS_LEVEL: 100', Table:ART_LOGS is updated every time admin logged in and out but getting Access Denied error in the page after login and no menu shows up. The screenshot is attached.
We tried to reinstall the package and created database from scratch and still getting the same error.
Can you think of any possible cause of this?
Thanks,
Access level is not used to determine permissions. There are separate tables for that. I would recommend you start with a fresh database and immediately after you set the art database in the application, you go to the users menu and create admin users.
Hi
We just installed ART in a new server and started using MySQL connection for Art database this time. Everything went good but getting error at first log-in as Admin. (we have tested with hsql before and it was very successful!)
Art schema setup was completed, Admin account was created in the table: ART_USER with 'ACCESS_LEVEL: 100', Table:ART_LOGS is updated every time admin logged in and out but getting Access Denied error in the page after login and no menu shows up. The screenshot is attached.
We tried to reinstall the package and created database from scratch and still getting the same error.
Can you think of any possible cause of this?
Thanks,
Access level is not used to determine permissions. There are separate tables for that. I would recommend you start with a fresh database and immediately after you set the art database in the application, you go to the users menu and create admin users.
hmm i thought we did exactly what you meant. Which tables should be updated for permissions?
Last edit: Fumi K 2020-11-17
I believe that would be art_user_permissions or art_role_permissions. It would still be easier to do from the user interface.
Even now you can log in to art using the art database credentials and you should be able to create/update users.
Unfortunately there is no menu for configuration menu to create/update user after login just like you see in the screenshot I attached earlier.
Ok. Please start with a fresh database and then after setting the art database, please attach a screenshot of the success page including the menu.