Re: how to detect if ARS server is not running

[Mark F. <mf...@ma...>]

Wing Ho Choy writes:
 > Is it possible to find out whether the Remedy is running or not?
 > It seems that the ars_Login will return the control structure no
 > matter whether the Remedy server is up or not.  

Just do some operation that actually talks to the server.  I have a
monitor that periodically checks the status of Sybase and then
transacts some business with Remedy to make sure everything's working
properly.  The first thing I do after an ars_Login is try and load a
qualifier:

    if ( ! ($qual = ARS::ars_LoadQualifier($ctrl, "User", "1 = 1")) )
    {
	die "Can't talk to Remedy: $ars_errstr\n";
    }

If this (or any subsequent operation) fails, I assume Remedy's hosed
up.

							- Mark
  ___
 |   |/  Mark A. Feit, KR4FH      Staff Programmer
 |/| /   mf...@uu...             UUNET Technologies, Inc.
 / |/|   http://www.uu.net        Fairfax, Virginia, U.S.A.
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