Re: [Arsperl-users] undefined symbol: u_toupper_3_2

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Just for giggles, what output do you get when you run "file
/usr/local/bin/perl" ?

On Thu, Feb 9, 2012 at 4:50 PM, PC Wai <PC...@te...> wrote:

> Hi Eric,****
>
> ** **
>
> I used the 32-bit to compile…..****
>
> ** **
>
> sudo /usr/local/bin/perl Makefile.PL****
>
> ** **
>
> But, can’t “make” it….****
>
> ** **
>
> ln98625:arsystem$ sudo make****
>
> Skip blib/lib/ARS/arerrno-h.pm (unchanged)****
>
> Skip blib/lib/ARS/OOsup.pm (unchanged)****
>
> Skip blib/lib/ARS/ar-h.pm (unchanged)****
>
> Skip blib/lib/ARS/nparm.pm (unchanged)****
>
> Skip blib/lib/ARS/OOmsgs.pm (unchanged)****
>
> Skip blib/lib/ARS/OOform.pm (unchanged)****
>
> Skip blib/lib/ARS.pm (unchanged)****
>
> /usr/local/bin/perl /usr/local/lib/perl5/5.14.2/ExtUtils/xsubpp  -typemap
> /usr/local/lib/perl5/5.14.2/ExtUtils/typemap -typemap typemap  ARS.xs >
> ARS.xsc && mv ARS.xsc ARS.c****
>
> cc -m32 -c  -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
> -fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
> -D_FILE_OFFSET_BITS=64 -O2   -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
> "-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE"  -g  -DARS32 -DARS452
> -DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50  ARS.c
> ****
>
> cc -m32 -c  -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
> -fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
> -D_FILE_OFFSET_BITS=64 -O2   -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
> "-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE"  -g  -DARS32 -DARS452
> -DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50
> support.c****
>
> cc -m32 -c  -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
> -fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
> -D_FILE_OFFSET_BITS=64 -O2   -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
> "-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE"  -g  -DARS32 -DARS452
> -DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50
> supportrev.c****
>
> cc -m32 -c  -I/opt/bmc/ARSystem/api/include -fno-strict-aliasing -pipe
> -fstack-protector -I/usr/local/include -D_LARGEFILE_SOURCE
> -D_FILE_OFFSET_BITS=64 -O2   -DVERSION=\"1.93\" -DXS_VERSION=\"1.93\" -fPIC
> "-I/usr/local/lib/perl5/5.14.2/x86_64-linux/CORE"  -g  -DARS32 -DARS452
> -DPERL_PATCHLEVEL_IS=14 -DPERL_SUBVERSION_IS=2 -DPERL_BASEREV_IS=50
> supportrev_generated.c****
>
> Running Mkbootstrap for ARS ()****
>
> chmod 644 ARS.bs****
>
> rm -f blib/arch/auto/ARS/ARS.so****
>
> LD_RUN_PATH="/lib:/opt/bmc/ARSystem/api/../bin" cc -m32  -shared -O2
> -L/usr/local/lib -fstack-protector ARS.o support.o supportrev.o
> supportrev_generated.o   -o blib/arch/auto/ARS/ARS.so
> /opt/bmc/ARSystem/api/lib/libar_lx64.a       \****
>
>            -L/opt/bmc/ARSystem/api/lib -L/opt/bmc/ARSystem/api/../bin
> -lnsl -lpthread -licuucbmc_lx64 -licui18nbmc_lx64 -licudatabmc_lx64       \
> ****
>
> ** **
>
> /usr/bin/ld: skipping incompatible
> /opt/bmc/ARSystem/api/../bin/libicuucbmc_lx64.so when searching for
> -licuucbmc_lx64****
>
> /usr/bin/ld: cannot find -licuucbmc_lx64****
>
> collect2: ld returned 1 exit status****
>
> make: *** [blib/arch/auto/ARS/ARS.so] Error 1****
>
> ** **
>
> ** **
>
> Regards
> PC****
>
> ** **
>
> *From:* Eric Wolf [mailto:eri...@gm...]
> *Sent:* February 8, 2012 18:32
>
> *To:* ARSperl User Discussion
> *Subject:* Re: [Arsperl-users] undefined symbol: u_toupper_3_2****
>
> ** **
>
> Yes, that's the same problem I was having and we figured that it was due
> to RPC translation issues with that open BMC bug.  I'm using 64 bit Linux
> and had to ultimately compile a 32 bit Perl installation as well as compile
> ARS Perl against that installation to resolve it.  This was likely because
> I was going against a 32 bit Windows Remedy installation but I didn't look
> into it any further after I got it working.****
>
> On Wed, Feb 8, 2012 at 8:26 PM, PC Wai <PC...@te...> wrote:****
>
> Hi Eric,****
>
>  ****
>
> Now, I am having another problem after the compilation. The 64-bits does
> not seem to be working. Did anyone have this problem on a 64 bit Linux?***
> *
>
>  ****
>
> [ERROR] Cannot establish a network connection to the AR System server
> (itsmintdv01 : RPC: Can't encode arguments) (ARERR #90)****
>
>  ****
>
> Regards
> PC****
>
>  ****
>
> *From:* Eric Wolf [mailto:eri...@gm...]
> *Sent:* February 8, 2012 15:44****
>
>
> *To:* ARSperl User Discussion
> *Subject:* Re: [Arsperl-users] undefined symbol: u_toupper_3_2****
>
>  ****
>
> Oh...I've run into that too.  Since I wasn't compiling against a working
> ARS install, I stuck everything in bin under lib and solved it that way.
> Glad you got it going.
>
> -Eric****
>
> On Wed, Feb 8, 2012 at 3:35 PM, PC Wai <PC...@te...> wrote:****
>
> Problem resolved. I found Axton’s old post and use his suggestion:****
>
>  ****
>
> $ARS_LDPATH = "-L$ARSAPI/lib -L$ARSAPI/../bin";****
>
>  ****
>
> It is now complied in my Linux box. Thanks Axton! Thanks Eric!****
>
>  ****
>
> Regards
> PC****
>
>  ****
>
> *From:* Eric Wolf [mailto:eri...@gm...]
> *Sent:* February 8, 2012 10:44****
>
>
> *To:* ARSperl User Discussion
> *Subject:* Re: [Arsperl-users] undefined symbol: u_toupper_3_2****
>
>  ****
>
> Others can probably speak to it better than I can, but in the past, I have
> had trouble going from a Linux 64 bit server to Windows 32 bit Remedy
> server because of an RPC translation problem.  I'm not sure what your build
> is like, but I seem to remember there not being a problem going with 64 bit
> if there is no RPC translation that needs to happen.
>
> -Eric****
>
> On Wed, Feb 8, 2012 at 12:38 PM, PC Wai <PC...@te...> wrote:****
>
> Hi Eric,****
>
>  ****
>
> Thanks! Does ARSPerl need to run on 32 bit Perl? Or Can it run on 64 bits?
> ****
>
>  ****
>
> Regards
> PC****
>
>  ****
>
> *From:* Eric Wolf [mailto:eri...@gm...]
> *Sent:* February 6, 2012 18:08
> *To:* ARSperl User Discussion
> *Subject:* Re: [Arsperl-users] undefined symbol: u_toupper_3_2****
>
>  ****
>
> The pertinent message usually indicates that ARSPerl wasn't compiled
> against the C Libraries successfully.  Did you edit the Makefile.PL file to
> point to the library files?
>
> -Eric****
>
> On Mon, Feb 6, 2012 at 6:01 PM, PC Wai <PC...@te...> wrote:****
>
> Hi Listers,****
>
>  ****
>
> I just installed ARSperl-1.93 on a Red Hat Enterprise Linux Server
> release 5.6 (Tikanga). I get this error message when calling the ARS module.
> ****
>
>  ****
>
> Can't load
> '/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so'
> for module ARS:
> /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/auto/ARS/ARS.so:
> undefined symbol: u_toupper_3_2 at
> /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/DynaLoader.pm line 230.**
> **
>
>  ****
>
>  ****
>
> Regards
> PC Wai
> Technology Consultant
> BT TO/IT Service Operations
> Service Assurance Support - Remedy
> Tel: 604-451-4613****
>
> TELUS®  the future is friendly®****
>
>  ****
>
>  ****
>
>  ****
>
>
>
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> --
> Eric Wolf
> http://www.n5ebw.com "The Ramblings of a Crazy Man"
> We must free ourselves of the hope that the sea will ever rest. We must
> learn to sail in high winds. --Aristotle Onassis****
>
>
>
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> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3,
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>
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>
> --
> Eric Wolf
> http://www.n5ebw.com "The Ramblings of a Crazy Man"
> We must free ourselves of the hope that the sea will ever rest. We must
> learn to sail in high winds. --Aristotle Onassis****
>
>
>
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> https://lists.sourceforge.net/lists/listinfo/arsperl-users****
>
>
>
>
> --
> Eric Wolf
> http://www.n5ebw.com "The Ramblings of a Crazy Man"
> We must free ourselves of the hope that the sea will ever rest. We must
> learn to sail in high winds. --Aristotle Onassis****
>
>
> ------------------------------------------------------------------------------
> Virtualization & Cloud Management Using Capacity Planning
> Cloud computing makes use of virtualization - but cloud computing
> also focuses on allowing computing to be delivered as a service.
> http://www.accelacomm.com/jaw/sfnl/114/51521223/
>
>
> --
> Arsperl-users mailing list
> Ars...@li...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>

-- 
Eric Wolf
http://www.n5ebw.com "The Ramblings of a Crazy Man"
We must free ourselves of the hope that the sea will ever rest. We must
learn to sail in high winds. --Aristotle Onassis