Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer connects.
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Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer connects.
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From: Eric W. <eri...@gm...> - 2012-01-19 22:23:00
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In the control record for logging in, I have the following after typing "log" Control record: Authentication string () : User name () : Password () : Locale[.charSet] () : Time zone () : Server () : What is the purpose of "Authentication string", and how do I specify a TCP and RPC port in this? Thanks for all of your help with this by the way, I haven't had to go this in depth with a connection problem before. -Eric On Thu, Jan 19, 2012 at 2:02 PM, <Con...@t-...> wrote: > ** > Next step is to use the driver programm to connect to the system. It > should be located in <...>/api/src/driver/driver > > The command sequence is > > init > log > ver > > This is just to prove the the api (7.5) is able to connect to the 7.6.4 > server > > KR Conny > ------------------------------ > *Von:* Eric Wolf [mailto:eri...@gm...] > *Gesendet:* Donnerstag, 19. Januar 2012 20:54 > > *An:* ARSperl User Discussion > *Betreff:* Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer > connects. > > Yeah, not having a problem getting normal output back from rpcinfo. Now > I'm a little befuddled as to what to look at in the install. > > On Thu, Jan 19, 2012 at 1:42 PM, <Con...@t-...> wrote: > >> ** >> No, ARERR 90 is generated at the client-side to indicate connections >> problems. But it's a very generic error message. >> >> All servers are 64 Bit. But ARSPerl is compiled as 32 Bit (6.3 wasn't >> even available as 64 Bit) >> >> What you should try is: >> >> If you're using portmapper >> rpcinfo -t <your_ar_host> 390600 >> >> If you don't use portmapper >> rpcinfo -t -n <tcp_port_of_ar_server> <your_ar_host> 390600 >> >> Normal Output looks like this >> >> rpcinfo -t -n 2001 xyz.xxx.de 390600 >> program 390600 version 1 ready and waiting >> program 390600 version 2 ready and waiting >> program 390600 version 3 ready and waiting >> program 390600 version 4 ready and waiting >> program 390600 version 5 ready and waiting >> program 390600 version 6 ready and waiting >> program 390600 version 7 ready and waiting >> program 390600 version 8 ready and waiting >> program 390600 version 9 ready and waiting >> program 390600 version 10 ready and waiting >> program 390600 version 11 ready and waiting >> program 390600 version 12 ready and waiting >> program 390600 version 13 ready and waiting >> program 390600 version 14 ready and waiting >> program 390600 version 15 ready and waiting >> program 390600 version 16 ready and waiting >> program 390600 version 17 ready and waiting >> program 390600 version 18 ready and waiting >> >> If rpcinfo shows correct output, then you'll have to have a look at your >> ARSPerl install. >> >> KR Conny >> >> ------------------------------ >> *Von:* Eric Wolf [mailto:eri...@gm...] >> *Gesendet:* Donnerstag, 19. Januar 2012 20:30 >> *An:* ARSperl User Discussion >> *Betreff:* Re: [Arsperl-users] Transitioned AR Server, ARSPerl no longer >> connects. >> >> Well, I'm getting the ARERR 90 back. Is that not indicative of a >> connection? >> >> Are all of your API libraries at matching bit levels? IE: is your linux >> server 32 bit or 64 bit and does your corresponding connection match 32 or >> 64? >> >> On Thu, Jan 19, 2012 at 12:41 PM, <Con...@t-...> wrote: >> >>> ** >>> Hi Eric, >>> >>> normally it shouldn't be a problem to connect with a 7.5 API to a 7.6.4 >>> Server. It sounds more like a network issue. >>> >>> Just now I tested a ARSPerl compiled against 6.3 API and it connects >>> without any issue to a 7.6.4 (Linux)-Server >>> >>> Recompiling is IMHO definitly the wrong track. >>> >>> KR Conny >>> >>> ------------------------------ >>> *Von:* Eric Wolf [mailto:eri...@gm...] >>> *Gesendet:* Donnerstag, 19. Januar 2012 18:50 >>> *An:* ars...@li... >>> *Betreff:* [Arsperl-users] Transitioned AR Server, ARSPerl no longer >>> connects. >>> >>> Hi Everyone, >>> >>> We're in the process of transitioning to a new release of Remedy. Our >>> current install level is 7.5 Patch 6 on a 32 bit Windows 2003 server, and >>> we are moving to a 7.6.04 SP2 installation on a 64 bit Windows 2008 >>> server. The ARSPerl installation is built on a 64 bit Red Hat Linux >>> server, but compiled in 32 bit mode to resolve previous RPC translation >>> errors. I suspect this is rearing it's ugly head again in a more covert >>> manner. >>> >>> When I take identical login code from the working 7.5 installation and >>> attempt to login to the 7.6.04 release, I get an RPC bind failure (ARERR >>> 90). If I use the exact credentials in the 7.5 user tool, I can login to >>> the 7.6.04 installation. >>> >>> Has this caused anyone else problems? Am I on the right track in >>> thinking I need to recompile the module for the 64 bit windows installation? >>> >>> Thanks, >>> >>> -Eric >>> >>> >>> ------------------------------------------------------------------------------ >>> Keep Your Developer Skills Current with LearnDevNow! >>> The most comprehensive online learning library for Microsoft developers >>> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, >>> Metro Style Apps, more. Free future releases when you subscribe now! >>> http://p.sf.net/sfu/learndevnow-d2d >>> >>> >>> -- >>> Arsperl-users mailing list >>> Ars...@li... >>> https://lists.sourceforge.net/lists/listinfo/arsperl-users >>> >> >> >> >> -- >> Eric Wolf >> http://www.n5ebw.com "The Ramblings of a Crazy Man" >> We must free ourselves of the hope that the sea will ever rest. We must >> learn to sail in high winds. --Aristotle Onassis >> >> >> ------------------------------------------------------------------------------ >> Keep Your Developer Skills Current with LearnDevNow! >> The most comprehensive online learning library for Microsoft developers >> is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, >> Metro Style Apps, more. Free future releases when you subscribe now! >> http://p.sf.net/sfu/learndevnow-d2d >> >> >> -- >> Arsperl-users mailing list >> Ars...@li... >> https://lists.sourceforge.net/lists/listinfo/arsperl-users >> > > > > -- > Eric Wolf > http://www.n5ebw.com "The Ramblings of a Crazy Man" > We must free ourselves of the hope that the sea will ever rest. We must > learn to sail in high winds. --Aristotle Onassis > > > ------------------------------------------------------------------------------ > Keep Your Developer Skills Current with LearnDevNow! > The most comprehensive online learning library for Microsoft developers > is just $99.99! Visual Studio, SharePoint, SQL - plus HTML5, CSS3, MVC3, > Metro Style Apps, more. Free future releases when you subscribe now! > http://p.sf.net/sfu/learndevnow-d2d > > > -- > Arsperl-users mailing list > Ars...@li... > https://lists.sourceforge.net/lists/listinfo/arsperl-users > -- Eric Wolf http://www.n5ebw.com "The Ramblings of a Crazy Man" We must free ourselves of the hope that the sea will ever rest. We must learn to sail in high winds. --Aristotle Onassis |
