Re: [Arsperl-users] ars_GetListEntry

[Rusty C. <rco...@ya...>]

Steve,


It's been a while since I used ARS but the help pages for ars_GetListEntry has missed an argument, plus I've always sucked the data into a hash. Here's my code snippet.

my %entries = ars_GetListEntry($ctrl->ctrl(), $schema, $lq, 0, 0,
    [
    {columnWidth=>20, separator=>'\t', fieldId=>$ftarca{"ARCT_T_WorkReq_"}},
    ],
    $ftarca{"ARCT_T_WorkReq_"}, 2);

I've found that I always had to include the extra '0' in the call to make this work, sadly this is the simplest example I have.

Then I take those list of tickets and get the data I'm looking for

foreach my $t (sort keys %entries) {
    # Grab the fields needed per ticket.
    my %data = ars_GetEntry($ctrl->ctrl(), $schema, $t, $ftarca{"ARCT_I_Instructions"},
                            $ftarca{"ARCT_I_ActionTaken"}, $ftarca{"ARCT_I_SubmitCategory"},
                            $ftarca{"ARCT_TD_CreateDate"}, $ftarca{"ARCT_T_HCMinToComp_"},
                            $ftarca{"ARCT_TD_CreateWW"}, $ftarca{"ARCT_TD_ResolveWW"},
                            $ftarca{"ARCT_T_Region"} );

## <snip> ##

}

I'm sure there are better, more efficient ways to make this work, this is what I've done in the past.

Hope it helps,

Rusty




________________________________
From: Steve McDonald <Ste...@ch...>
To: ARSperl User Discussion <ars...@ar...>
Sent: Monday, April 13, 2009 11:21:23 AM
Subject: [Arsperl-users] ars_GetListEntry


Good morning 
all,
 
I'm having problems 
with my own code so tried the example and get this same 
error:
 
/remedy/ARSperl-1.91/example] ars_GetListEntry.pl remedyDEV Demo demo
 
Testing: basic format.
ars_GetListEntry: [ERROR] GetListFields must be 
an ARRAY reference (ARERR #80005) at ars_GetListEntry.pl line 
54.
 
Line 54 
is:
 
(@entries = 
ars_GetListEntry($ctrl, $schema, $qual, 0))
 
 
ARSperl-1.91
SunOS 
10
ARSystem 
7.1
 
Thanks in 
Advance!
 
Steve McDonald
Sr. Remedy Applications 
Programmer
Choice Hotels 
International