Re: [Arsperl-users] concurrent/simultaneous access with generic user

[Michiel B. <mic...@gm...>]

If you only want to setup a Perl script to fetch data; you can setup an
account with a Read Restricted license. With this account you can access
Remedy from multiple IP adresses simultaneously.
You won't have any concurrency issues; other than that you can bog the
server seriously if the queries are not efficient enough. Obviously, if you
would execute the script a lot you want to make sure that it does not hit
too hard on your server. One little, well-chosen index on a form can do
miracles.

Regards,

Michiel


On 6/25/08, Tarakad Raghavan Viswanathan (KIRK 21) <
vis...@cr...> wrote:
>
>  I havent tried multi-threading on ARSPerl, but if Im logged in thro the
> Remedy GUI and try running the Perl program, I get the following error
> during ars_LoadQualifier although ars_Login is successful.
>
> qualifier is not of type ARQualifierStructPtr at /mypath/remedystats.pl
> line 202.
>
>  ------------------------------
> *From:* ars...@ar... [mailto:
> ars...@ar...] *On Behalf Of *Luís Gois
> *Sent:* Wednesday, June 25, 2008 12:27 PM
> *To:* ars...@ar...
> *Subject:* [Arsperl-users] concurrent/simultaneous access with generic
> user
>
>
>  Hi.
>
> We're trying to use a single generic user + ARSPerl to fetch information
> from Remedy. Is it feasible or we'll end up with concurrency errors due to,
> e.g., simultaneous calls to ars_GetListEntryWithFields after logging in
> using the same user name?
>
> Thanks.
> --
> Luís Góis
>
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