[Arsperl-users] ars_SetEntry usage when updating remedy incident

[Ravi <ra...@co...>]

Hi: I trying to build a remedy incident update script which can be used 
to update different fields under different circumstances. In other 
words, what needs to be updated is provided as an argument to the 
script. So what I include as part of of the ars_SetEntry for update 
needs to be built dynamically within the script based on argument to the 
script. But I am running into issues.

If I run the following statement, it updates the remedy incident fine

ars_SetEntry($ctrl, $schema, $record, 0, 536871244, 3) || die 
"ars_SetEntry(User): $ars_errstr";

But if I set a variable $updRemString and run the ars_SetEntry, it gives 
me an error as shown below
$updRemString = "536871244, 3"
ars_SetEntry($ctrl, $schema, $record, 0, $updRemString) || die 
"ars_SetEntry(User): $ars_errstr";

Error:
ars_SetEntry(User): [ERROR] Invalid number of arguments (ARERR #80000) 
at ./IncidentUpdProcess.sql line 75.

Any suggestions.

Thanks
Ravi