Re: [Arsperl-users] HELP! How to make a Remedy incident management ticket - why does it fail?

[Vaughan, M. <Mar...@ca...>]

It should be:
%f =3D ars_GetFieldTable($c, $schema);

Mark Vaughan
TTS Development
Comcast Cable Corporation
720.268.8591
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Jeff Murphy
Sent: Tuesday, July 17, 2007 1:20 PM
To: ARSperl User Discussion
Subject: Re: [Arsperl-users] HELP! How to make a Remedy incident
management ticket - why does it fail?

Van De Kerk, David - PHX wrote:
>=20
>=20

>=20
> The code I am trying to use is:
>=20
> my $schema =3D "Incident Management";
>=20

$f =3D ars_GetFieldTable($c, $schema);

> $entry_id =3D ars_CreateEntry($c,
> $schema,
> $f{'Notification Text'}, "Demo notification Text create ticket from
Perl",
> $f{'Incident Description'}, "Demo description of Perl item",
> $f{'Category'},"Applications",
> $f{'Type'}, "Interface",
> $f{'Affected Item +'}, "Claims Backend Processing",
> $f{'Assignee Group +'}, "CHWE-Integration Svs EDI",
> $f{'Account Affected +'}, "Catholic Healthcare West",
> $f{'Customer Name +'}, "David van De Kerk",
>  $f{'Source'}, "Phone"
> )
>                   ||
> =20

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