Re: [Arsperl-users] HELP! How to make a Remedy incident management ticket - why does it fail?

[Jeff M. <jcm...@je...>]

Van De Kerk, David - PHX wrote:
> 
> 

> 
> The code I am trying to use is:
> 
> my $schema = "Incident Management";
> 

$f = ars_GetFieldTable($c, $schema);

> $entry_id = ars_CreateEntry($c,
> $schema,
> $f{'Notification Text'}, "Demo notification Text create ticket from Perl",
> $f{'Incident Description'}, "Demo description of Perl item",
> $f{'Category'},"Applications",
> $f{'Type'}, "Interface",
> $f{'Affected Item +'}, "Claims Backend Processing",
> $f{'Assignee Group +'}, "CHWE-Integration Svs EDI",
> $f{'Account Affected +'}, "Catholic Healthcare West",
> $f{'Customer Name +'}, "David van De Kerk",
>  $f{'Source'}, "Phone"
> )
>                   ||
>