Re: [Arsperl-users] Using ARSPerl to Build a Web Interface

[Clayton S. <cla...@gm...>]

Mike,

You should be able to stuff the control into a session variable and hang
onto it for the duration
of the session if you are using mod_perl and CGI::Session or
Apache::Session.

One thing that the API is missing (I'm pretty sure that this is a problem
with the ARS API and not perl or a misunderstanding on my part on how it
works.) is a method of checking whether the control record is still valid
according to the server.

Does ars_Login create a persistent connection/session or does it just create
a record that gets passed to the server with each request?

For general perl + web questions I recommend the archives and discussion
groups at perlmonks.org

Clayton
clscott on perlmonks


On 6/29/07, Mike Wallick <mdw...@gm...> wrote:
>
> Oh, one more thing...my apologies for drifting off topic. I suppose I
> should have posted this reply to the ARSList (since now this thread
> has little to do with ARSPerl).
>
> Mike
>
> On 6/29/07, Mike Wallick <mdw...@gm...> wrote:
> > That's what I get for writing an email in a hurry :) I wasn't all that
> > clear on what I was asking.
> >
> > What I was asking originally was not how to maintain state (that I
> > knew), what I was wondering was if/how I could use references to a
> > server-side control record by way of tying it to an http session,
> > rather than create a new control record on every request. As far as I
> > can tell, that isn't quite possible in ARSPerl (or, at least I can't
> > figure out how).
> >
> > The Java API/JSP/Servlet method was another avenue that I was
> > considering, but since I know Perl better than Java ("web" Java,
> > anyway), I started with ARSPerl.
> >
> > I've been playing with the Java API for a few days now, and I'm
> > finding that it's not all that easy to use. I saw on ARSWiki that
> > there is an "api" to the API provided by the JOARSE project. Is anyone
> > actively using JOARSE or is it kind of a dead project? I was thinking
> > of writing a layer on top of the BMC Java API to make it easier to
> > use, but I don't want to reinvent the wheel if someone else has
> > already done something similar. I'd even like to contribute to the
> > project if there's a need.
> >
> > Thanks for the feedback, by the way; this is exactly the kind of
> > information I'm looking for.
> >
> > Mike
> >
> > On 6/27/07, Carey Matthew Black <bla...@gm...> wrote:
> > > Mike,
> > >
> > > Ref:
> > > http://www.webopedia.com/TERM/S/session_cookie.html
> > > http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
> > >
> http://searchwebservices.techtarget.com/sDefinition/0,,sid26_gci752450,00.html
> > >
> > >
> > > IMHO... this is a bad way to keep state for a web site. It is client
> side
> > > and could present security concerns if your browser is flawed. (Like
> maybe
> > > the most popular choice... IE.)
> > >
> > >
> > > If I were you... I would start at a better staring point. Try the Java
> API
> > > and go to the JSP/Servlet model for this approach. And here are just a
> few
> > > reasons why:
> > >
> > > 1) Most ARS customers will have a web server capible of being a
> Mid-tier
> > > server. (And your interface might be helpful in some cases in addition
> to
> > > the Mid-Tier.)
> > > 2) JSP/Servlets are a "later generation" and approach the web with
> more
> > > security options by design than CGI's ever had.
> > > 3) The Java API will be supported by BMC. ARSPerl never has been
> directly
> > > supported by Remedy or BMC.
> > > 4) The new Java API is reported to be "totally Java" (no more JNI
> layer) and
> > > that will make such a web interface as portable as any JSP engine out
> there.
> > > And that will be more portable than any ARSPerl interface could be
> because
> > > it will still be (as far as I know) a wrapper around the C API that
> has
> > > limited platform support.
> > >
> > > But that might be more work than your interested in too. ( I just
> think it
> > > is a much better path to go down if you have any time to spend on such
> a
> > > major undertaking.)
> > >
> > > HTH.
> > >
> > > AND just to be clear... ARSPerl is great. It has served a very needed
> niche
> > > in the ARS universe for years and I expect it to continue to do so. A
> > > command line Perl script is likely faster than a command line Java
> program.
> > > However, there are support and maintenance issues to sort out too. So
> for
> > > server side command line scripting... ARSPerl is still a good choice.
> Time
> > > will tell if the new Java API can put a dent in that niche or not. (
> And
> > > given the Filter plugin options... command line interfaces mostly
> should be
> > > moved into that universe anyway.)
> > >
> > > --
> > > Carey Matthew Black
> > > Remedy Skilled Professional (RSP)
> > > ARS = Action Request System(Remedy)
> > >
> > > Love, then teach
> > > Solution = People + Process + Tools
> > > Fast, Accurate, Cheap.... Pick two.
> > >
> > >
> > > On 6/26/07, Mike Wallick <mdw...@gm...> wrote:
> > > > Forgive me for being dense, but I don't understand how one would tie
> a
> > > control record that was created from a login routine, for example, to
> a
> > > session ID or similar. Given a session ID, how does one tie that to a
> > > control record that has already been created/validated?
> > > >
> > > > In other words, where does the control record "live" and how does
> one get
> > > at it? Doesn't the control record "disappear" once the web server
> request is
> > > complete?
> > > >
> > > > Mike
> > >
> > >
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-- 

Clayton Scott
cla...@gm...