Re: [Arsperl-users] change status and write on diary

[Paizo <pai...@gm...>]

it works! :)

Thank you very much :)

2007/5/16, Jeff Murphy <jcm...@je...>:
>
> Paizo wrote:
> > thanks for your anwers.
> > I still don't understand how you choose a specific trouble ticket, you
> > just call getfieldtable by passing a form name and change the status and
> > the diary by ars_setentry but of which ticket?!
> >
> >
>
> I messed up the SetEntry call :-)
>
> One of the parameters is "entry-id" which is the ticket# you want to
> operate on.
>
>
>
>
>
> >
> >     $c = ars_Login(server, user, pass);
> >     %t = ars_GetFieldTable($c, "Form Name");
>
>
>      ars_SetEntry($c, "Form Name",
>                         "000000000012345", 0,
>                         $t{'Status'}, "Closed",
>                      $t{'Diary'}, "All fixed!")
>          || die $ars_errstr;
>
>
>
>
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