Re: [Arsperl-users] change status and write on diary

[Jeff M. <jcm...@je...>]

Paizo wrote:
> thanks for your anwers.
> I still don't understand how you choose a specific trouble ticket, you
> just call getfieldtable by passing a form name and change the status and
> the diary by ars_setentry but of which ticket?!
> 
> 

I messed up the SetEntry call :-)

One of the parameters is "entry-id" which is the ticket# you want to
operate on.





> 
>     $c = ars_Login(server, user, pass);
>     %t = ars_GetFieldTable($c, "Form Name");


     ars_SetEntry($c, "Form Name",
			"000000000012345", 0,
			$t{'Status'}, "Closed",
                     $t{'Diary'}, "All fixed!")
         || die $ars_errstr;