Re: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for Remedy 6.3

[Thilo S. <thi...@ap...>]

I've seen this problem too but was never able to solve it.

You might, however, use field IDs in the qualifier instead of labels, e.g.

... AND '536870913' = "00000000037001" ....

That way it has, so far, always worked.

Regards,
Thilo


STAN HOLODNAK, BLOOMBERG/ 731 LEXIN wrote:
> It runs OK sometimes but sometimes it exits with this message                  
> ars_LoadQualifier: [ERROR] Unknown field referenced in query line (position 39  
>  (... AND 'Case ID+'^ = "00000000037...)) (ARERR #1587)                         
> Print out query just before ars_LoadQualifier  says  'Case Status' = "Closed" 
> AND 'Case ID+' ="000000000373200". So the query itself is correct.             
> Why the error message shows '^' and why does it exit? Thank you.
> 
> 
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