Re: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for Remedy6.3

[Vaughan, M. <Mar...@ca...>]

Stan,
It looks as though the field 'Case ID+' is not found in the schema.  I'm
just guessing that the schema you are using is tied to a variable and
not hardcoded.  Please verify that the schema being used when it fails
contains the field as requested and, conversely, that the same schema is
used when it properly generates the qualifier.

HTH,
Mark Vaughan
TTS Development
Comcast Cable Corporation
720.268.8591

-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of STAN HOLODNAK,
BLOOMBERG/ 731 LEXIN
Sent: Tuesday, April 10, 2007 10:13 AM
To: ARS...@AR...
Subject: [Arsperl-users] ars_LoadQualifier blows in ARSPerl 1.85 for
Remedy6.3

It runs OK sometimes but sometimes it exits with this message

ars_LoadQualifier: [ERROR] Unknown field referenced in query line
(position 39 =20
 (... AND 'Case ID+'^ =3D "00000000037...)) (ARERR #1587)

Print out query just before ars_LoadQualifier  says  'Case Status' =3D
"Closed"=20
AND 'Case ID+' =3D"000000000373200". So the query itself is correct.

Why the error message shows '^' and why does it exit? Thank you.


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