Re: [Arsperl-users] Perl APIs to access Remedy

[Jeff M. <jcm...@je...>]

On Fri, 2007-03-16 at 10:21 +0530, Parasam, Deepak wrote:
> Thanks, I could run Dumpp_Users.pl using the test server (remedy-test.integ.amazon.com).
> 
> Now, I'm facing another problem.  How do I know the form name which has to be passed while calling openForm (<form_name>).  I need to run queries on this form, which apparently does not have a name?  The form is here - http://remedy.amazon.com/tt/client-hpd.mpl


That is perhaps some web wrapper that feeds a back-end remedy form.
You'd probably have to ask whomever does Remedy support at amazon.

You could also use ars_GetListSchema() to dump all of the forms that you
have access too and then make some guess as to which is the correct
form... or perform a ars_GetFieldTable() on each form and examine the
fields until you see a form that contains the expected combination of
fields.

jeff