[Arsperl-users] Problem with ars_setEntry

[Christopher R. <Chr...@gm...>]

Hi

Running Perl 5.8.8, Remedy 6.3 API, ARSPerl 1.84.

I can´t change fields. For example:

I open a ticket and read all information. The Status is "assigned" and I will change it to "Work in progress". How can I do this?

ars_SetEntry($c, $schema, $entry, 0, "T_Status", "work in progress")|| die "ars_SetEntry(User): $ars_errstr";

This is incorrect. ARERR #314

Please, can anyone help me?

Thx Chris
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