Re: [Arsperl-users] ARS Perl and Remedy V7

[Michiel B. <mic...@gm...>]

On 1/7/07, Quanah Gibson-Mount <qu...@st...> wrote:

> I'm fairly aware of how the Remedy API works, since I'm the one who
> contributed back the code to make it compile with the V6 API, and also the
> ability to compile against the encryption libraries.  I'm not quite sure
> where you are getting your information about V7, however, because so far
> in
> our communications with remedy, they indicate that *all* our user clients
> will have to be upgraded to the v7 user client, among other things, which
> would appear to indicate that the V7 api is not backwards compatible.  In
> any case, as it appears no one else has gotten to V7 yet, and Stanford has
> started a project to migrate to V7, I expect that one of my co workers or
> I
> will be contributing the V7 API code back too. ;)
>

Hi Quanah,

Great! Props for your v6 ARSPerl work! I like it a lot.
According to the V7 Compatibility matrix, the V6.3 and V6 user tools are all
supported against a v7 server (but of course without the v7 features such as
horizontal navigation fields and such). See:
<
http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products
>
That means (afaik) that all the standard API calls will still work. And also
I have worked with the current ARSPerl against a v7 server, although not in
production, and only with data manipulation calls.

I'd love to help out with getting ARSPerl ready for v7 if necessary;
although I do not have C-skills. If I could help out with testing on V7 or
getting docs up-to-date or something else, let me know.

Kind regards,

Michiel