RE: [Arsperl-users] Error running the ars_GetListEntry.pl example

[Hellier, R. <rl...@ls...>]

Colin,
	What error are you seeing and do you have your environment set
up to fetch the full ARS error messages?

Cheers,

Richard.


=20
--
Richard Hellier
LSI Logic Europe Ltd
Greenwood House
London Road
Bracknell
RG12 2UB
Tel: +44 1344 413183
Fax: +44 1344 413114
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Colin Love
Sent: 05 January 2006 15:52
To: ars...@ar...
Subject: RE: [Arsperl-users] Error running the ars_GetListEntry.pl
example

Hello,
   Has there been any update on this problem. I am running a script
under Solaris 9
with ARSperl 1.84 and getting the same error. I have tried moving the
1.85 but the
problem persists. This is working against a v6.3 ARS setup with Perl
5.8.5.

The script extract for info is....

( $ctrlRecord =3D ars_Login($server, $user, $password)) ||
ARS_failed($ars_errstr);

( %entryIdList =3D ars_GetFieldTable($ctrlRecord, $messageForm)) ||
                        ARS_failed("Unable to open form $messageForm\n
$ars_errstr");

( $qualString =3D ars_LoadQualifier($ctrlRecord, $messageForm,
     "'Message Name' =3D \"$msgName\"")) ||
                        ARS_failed("Unable to build qualification\n
$ars_errstr");

( @entryList =3D ars_GetListEntry($ctrlRecord, $messageForm, =
$qualString,
1)) ||
                        ARS_failed("Unable to retrieve $msgName\n
$ars_errstr");


Any assistance greatly appreciated.=20

Thanks,

			Colin Love  =20

------------------------------------------------------------------------
----------------
Colin Love - C....@ul...
Remedy Support Administrator
University of London Computer Centre




> -----Original Message-----
> From: ars...@ar...
> [mailto:ars...@ar...]On Behalf Of Matt.Reinfeldt
> Sent: 10 November 2005 16:31
> To: ars...@ar...
> Subject: RE: [Arsperl-users] Error running the ars_GetListEntry.pl
> example
>=20
>=20
> John,
>=20
> Could you please include your script?  That would help out!
>=20
> Matt Reinfeldt
> Senior Production Support Specialist
> Entuition Inc.
> Email: mat...@en...
> =20
> -----Original Message-----
> From: ars...@ar...
> [mailto:ars...@ar...] On Behalf Of John Brown
> Sent: Thursday, November 10, 2005 10:27 AM
> To: Ars...@ar...
> Subject: [Arsperl-users] Error running the ars_GetListEntry.pl example
>=20
> I'm trying to use ARS Perl to extract data from a remedy form.  I am
> having trouble getting ARS
> Perl 1.84 to perform the GetsListFields function.  When I try=20
> to run the
> ARSPerl example code
> provided, I get the following error.  No modifications have=20
> been made to
> the code.
>=20
> I am executing the code on a Windows XP Professional workstation with
> Perl 1.8.5 installed, Remedy
> Client 6.3, and ARSPerl 1.84. =20
>=20
> PLEASE NOTE:  ARSPerl 1.85 WILL NOT COMPILE IN THIS ENVIRONMENT.
>=20
> Error recieved:
> Testing: basic format.
> ars_GetListEntry: [ERROR] GetListFields must be an ARRAY reference
> (ARERR #80005) at
> E:\Data\T-Mobile\Perl\ars_GetListEntry.pl line 54.
>  at E:\Data\T-Mobile\Perl\ars_GetListEntry.pl line 54
>=20
>=20
>=20
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> 	=09
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