RE: [Arsperl-users] ars_CreateEntry crashing perl

[Mark V. <Mar...@ev...>]

Sam,
Do you receive any values in $ars_errstr and %ars_errhash?

Mark Vaughan

Programmer III

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-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Sam Vanderhyden
Sent: Thursday, September 22, 2005 6:43 PM
To: ars...@ar...
Subject: [Arsperl-users] ars_CreateEntry crashing perl

I am using activestate perl 5.8.3 build 809 on Windows 2k, with=20
ARSystem 6.03.00. I have installed ARSPerl-1.84 windows binary=20
distribution available on the site.
I am trying to insert multiple entries into a form in using the=20
following code:

my $c =3D ars_Login("ohio", "Demo", "", undef, undef, 6777, 0);
%f =3D ars_GetFieldTable($c, "HPD:HelpDesk");
my $id =3D ars_CreateEntry($c, "HPD:HelpDesk",
	$f{'Summary'}, "Perl Test ticket #1",=09
	$f{'Description'}, "his is the description",
	$f{'Category'},"Software",
	$f{'Type'}, "Other",
          $f{'Item'}, "Drivers",
          $f{'Case Type'}, "Incident",
          $f{'Priority'}, "Low",
          $f{'Requester Login Name+'}, "Demo",
          $f{'Requester Name+'}, "Demo",
          $f{'Source'}, "Phone");
  print "TICKET ID: $id\r\n";
  $id =3D ars_CreateEntry($c, "HPD:HelpDesk",
	$f{'Summary'}, "Perl Test ticket #2",
	$f{'Description'}, "his is the description",
          $f{'Category'},"Software",
          $f{'Type'}, "Other",
          $f{'Item'}, "Drivers",
          $f{'Case Type'}, "Incident",
          $f{'Priority'}, "Low",
          $f{'Requester Login Name+'}, "Demo",
          $f{'Requester Name+'}, "Demo",
          $f{'Source'}, "Phone");
    print "TICKET ID: $id\r\n";

When I run the above script, I get an application error dialog for=20
perl.exe which states "The instruction "0x77fcb861" referenced memory=20
at "0x015cd4a0". The memory cannot be "written"." The dialog comes up=20
after the two IDs are printed out, and if I use Remedy User to view the=20=

tickets, they are indeed created. If I remove the code to create the=20
second ticket, the whole thing works fine.
Does ARSPerl work under activestate perl? Is there something I can do=20
to get around this problem?
-Sam



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