Re: [Arsperl-users] Status History

[Alex A. <ale...@oi...>]

Thanks for your assistance Misi!  I was able to use your subroutine and
example to import records with a 'Status History' that I specify.

Alex

On Fri, Sep 16, 2005 at 08:41:36AM +0200, Misi Mladoniczky wrote:
> Alex,
> 
> It is not hard to create the data manually.
> 
> Each entry is separated by Ctrl-C, and the Timestamp/User is separated by
> Ctrl-D. Skip the Ctrl-D if a position is empty.
> 
> # encodes status history from the same format
> # as returned by ars_decodeStatusHistory()
> sub encodeStatusHistory
> {
>   my @sh = ();
>   while(my $hr = shift)
>   {
>     push @sh, $hr->{USER} ? "$hr->{TIME}\cD$hr->{USER}" : "";
>   }
>   join "\cC", @sh;
> }
> 
> # example
> my @d = ();
> 
> $d[0]->{TIME} = "1078759891";
> $d[0]->{USER} = "miz";
> $d[1]->{TIME} = "1078759899";
> $d[1]->{USER} = "louise";
> $d[2]->{TIME} = "";
> $d[2]->{USER} = "";
> $d[3]->{TIME} = "1078759993";
> $d[3]->{USER} = "louise";
> 
> my $field_value = encodeStatusHistory(@d);
> 
>         Best Regards - Misi, RRR AB, http://www.rrr.se
> 
> > Hi everyone,
> >
> > I'm currently writing a script to take some data from a CSV file and
> > import it into Remedy.  I am using ars_MergeEntry to import the data,
> > since I want control over the Submitter and Date Submitted.
> >
> > The problem I have is with the Status History.  I want to be able to
> > specify USER and TIME values during the merge.
> >
> > There is a ars_decodeStatusHistory helper function, but I don't see
> > a ars_encodeStatusHistory function.  Does anyone have any advice?
> >
> > Alex
> > --
> > O--------------O--O---------------------------------O
> > |   Alex Agle   \/ Systems Support Specialist III   |
> > O---------------/\  Georgia Institute of Technology |
> > |(404)894-6165 //\\  ITS-Collaborative Applications |
> > | Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu    |
> > O------------O-\/\/-O-------------------------------O
> >
> >
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> 
> 
> 
> 
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-- 
O--------------O--O---------------------------------O
|   Alex Agle   \/ Systems Support Specialist III   |
O---------------/\  Georgia Institute of Technology |
|(404)894-6165 //\\  ITS-Collaborative Applications |
| Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu    |
O------------O-\/\/-O-------------------------------O